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Jeetu Mahtani

👤 Person
387 total appearances

Appearances Over Time

Podcast Appearances

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

I think time zone is a big one. You do get leverage by hiring talent in different geographies at different price points. So remember LTV to CAC, like the other way you can influence that ratio is getting talent at a better price point in other countries. I would also say partners matter. I think partners want to see that you're committing to the market by having talent in their country.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

I think time zone is a big one. You do get leverage by hiring talent in different geographies at different price points. So remember LTV to CAC, like the other way you can influence that ratio is getting talent at a better price point in other countries. I would also say partners matter. I think partners want to see that you're committing to the market by having talent in their country.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

I think time zone is a big one. You do get leverage by hiring talent in different geographies at different price points. So remember LTV to CAC, like the other way you can influence that ratio is getting talent at a better price point in other countries. I would also say partners matter. I think partners want to see that you're committing to the market by having talent in their country.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

Customers care about, like, if you're selling and servicing Germany, you can get by to a certain extent, but at a certain point, they want to actually see your brand in Germany.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

Customers care about, like, if you're selling and servicing Germany, you can get by to a certain extent, but at a certain point, they want to actually see your brand in Germany.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

Customers care about, like, if you're selling and servicing Germany, you can get by to a certain extent, but at a certain point, they want to actually see your brand in Germany.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

I think it was a playbook that worked for us really, really well. The idea is like you bring this, what I would call a tiger team. The tiger team coming from Boston is going to be in Dublin, paired one-on-one or in a really nice ratio. They help hire on board, help these early teams succeed.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

I think it was a playbook that worked for us really, really well. The idea is like you bring this, what I would call a tiger team. The tiger team coming from Boston is going to be in Dublin, paired one-on-one or in a really nice ratio. They help hire on board, help these early teams succeed.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

I think it was a playbook that worked for us really, really well. The idea is like you bring this, what I would call a tiger team. The tiger team coming from Boston is going to be in Dublin, paired one-on-one or in a really nice ratio. They help hire on board, help these early teams succeed.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

And over time, you figure out how to fire yourself and you leave that team and leave it to local leadership. The Tiger team tends to be there between six to 12 months. In my case, for example, there's this whole idea of you need to get a local leader. I was the local leader in Dublin. While I was in Dublin, I took one of the members of the Tiger team. His name was Sam Shulman.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

And over time, you figure out how to fire yourself and you leave that team and leave it to local leadership. The Tiger team tends to be there between six to 12 months. In my case, for example, there's this whole idea of you need to get a local leader. I was the local leader in Dublin. While I was in Dublin, I took one of the members of the Tiger team. His name was Sam Shulman.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

And over time, you figure out how to fire yourself and you leave that team and leave it to local leadership. The Tiger team tends to be there between six to 12 months. In my case, for example, there's this whole idea of you need to get a local leader. I was the local leader in Dublin. While I was in Dublin, I took one of the members of the Tiger team. His name was Sam Shulman.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

And Sam moved to Sydney to open our Australia operation and be part of the landing team. So this playbook of sending an expat team, they open one office, they stay six to 12 months. They figure out that region. Then they get shipped to another office so they can go and open that region in that office.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

And Sam moved to Sydney to open our Australia operation and be part of the landing team. So this playbook of sending an expat team, they open one office, they stay six to 12 months. They figure out that region. Then they get shipped to another office so they can go and open that region in that office.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

And Sam moved to Sydney to open our Australia operation and be part of the landing team. So this playbook of sending an expat team, they open one office, they stay six to 12 months. They figure out that region. Then they get shipped to another office so they can go and open that region in that office.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

It did vary by geography. And what I would say is the countries that were similar to the U.S., UK, Netherlands, like the ramp time was comparable. In fact, the economics were actually even better for some of those countries in Europe.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

It did vary by geography. And what I would say is the countries that were similar to the U.S., UK, Netherlands, like the ramp time was comparable. In fact, the economics were actually even better for some of those countries in Europe.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

It did vary by geography. And what I would say is the countries that were similar to the U.S., UK, Netherlands, like the ramp time was comparable. In fact, the economics were actually even better for some of those countries in Europe.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

The ramp time is somewhere between six to nine months. Can be a little bumpy, but once you get to that six to nine month mark, you can start seeing like a fairly consistent trajectory as they ramp to greater productivity.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Sales: Scaling Hubspot from $3M to $1BN in ARR | How to Hire and Ramp Sales Teams | How to Scale Customer Success Successfully | How and When to Go International and Crush It with Jeetu Mahtani

The ramp time is somewhere between six to nine months. Can be a little bumpy, but once you get to that six to nine month mark, you can start seeing like a fairly consistent trajectory as they ramp to greater productivity.