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Jeff McQueen

๐Ÿ‘ค Speaker
270 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

What did Tom do today?

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

You've got no idea.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

And while there's timesheets out there that are kind of pretty painful, no one likes them.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

It's hard work to keep up to date.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

Most of the fundamentals of the technology have been relying, have been assuming you can take smart, creative, emotional, inconsistent, special human beings, which you all are, and turn them into robots and machines and therefore magic would happen.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

And so whether it be timesheets or project delivery or billing or utilization, all of this stuff was just so fuzzy and variable and it really is.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

We're not changing the fact that it's variable and nothing goes according to plan.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

What we actually do is we've got smart technology that uses a lot of automation and adapts to the reality so that you can run that business with confidence.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

Yeah, SaaS product.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

Per seat per month, we charge about $2 per person per day.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

And generally, if a professional service business is charging their people out at $150 an hour, we make money back for them in less than a minute.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

The math's really compelling.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

Yeah.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

The average business, it varies depending on size, of course, but the average customer, the average seat is spending about 60, 70 bucks per seat per month.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

So let's say projects is the thing that you're really obsessed about and it's driving you crazy right now.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

but you don't have a retainers part or a service, like a reactive service part of your business, you can buy just the projects piece.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

And pricing for that starts at 19 bucks per seat per month.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

So, you know, it basically varies depending on what you want.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

But most of our customers are buying our ServOps product.

SaaS Interviews with CEOs, Startups, Founders
888 SaaS: How To break $480k MRR by Focusing on 1 Vertical

which is this new category of technology we've created, which really is a harmonization and bringing together of what you need to do when you're managing pre-sales and quoting, when you're managing your project delivery, when you're managing your time billing, and also critically when you manage your utilization and your scheduling.