Jeff Schoep

So when I tried to escalate, normally almost 99.9% of the time when you escalate, the other person escalates.

Daryl didn't escalate.

So I'm doing that, and he just goes, hmm.

and then just continues the conversation like I never even raised my voice.

So I'm blown away by this.

I'm like, why is this guy not reacting?

What's going on here?

And so now I'm really dialed in because I'm trying to figure him out.

And that's when it was soon after that that you explained the story about how the Cub Scouts and how racism affected him growing up.

and then all of a sudden I'm thinking about what if somebody would have done that to one of my kids?

Right.

And I saw Daryl's humanity in that moment, so that's how he cracked that window open.

Nobody's ever won an argument that way.

Thanks so much for having us.

It's been an incredible honor to be here.