Jefferson Fisher
👤 SpeakerVoice Profile Active
This person's voice can be automatically recognized across podcast episodes using AI voice matching.
Appearances Over Time
Podcast Appearances
Second, you have the impact.
And third, you state the remedy, what you're wanting them to do.
I've had a charge on my account.
I want this money back.
I need a refund.
I want to exchange this.
I need to X. Be explicit as possible, specific as possible.
This is where you get to say, that doesn't work for me.
Nope, I don't agree with that.
Like for some people, that is really hard to do.
They have a hard time pushing against that.
It's an uncomfortable feeling.
You get to train that.
It is a learned skill.
Believe me, it is a learned skill.
You can do this.
Three separate boxes here.
You're gonna state what the problem is, two, state the impact, and three, state the resolution.
What are you asking for?