Be More Direct in 3 Sentences
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We're gonna get right to the point, short, concise, direct, all that and more, let's go. Welcome to the Jefferson Fisher Podcast, where I'm on a mission to make your next conversation the one that changes everything. If you are listening on any platform, I'm going to ask that you find the button that says subscribe or like or comment because it helps this podcast and it tells wherever you're listening that this is good quality content. And that's my promise that if you listen to these episodes and subscribe to them, I'm going to make you a better communicator. Thank you. This podcast is sponsored by, you know it, Cozy Earth. I love Cozy Earth because all of their products are extremely premium, comfortable, and cozy.
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Let's keep going. I speak to a lot of people, not just, I don't mean that in people in the world. I mean, specifically in my job as an attorney, I speak to a lot of people and I train a lot of people in how to communicate. And one of the number one things that I hear time and time again is Jefferson, I wish I could just, I'm not very direct when it comes to depositions, cross-examination, direct examination. When I answer questions from people, I have a really hard time being direct. And I wish that I wasn't that way. If that's you, if you're listening and go, I wish I could be more direct. I really don't know how it sounds and I really don't know how to do it. This is the episode. I'm going to teach you exactly how to do it.
So what is being direct? It is a straight line from A to B. That's what it is. No farther than what it needs to be. No longer than what it needs to be. It is not a detour. I want you to think of it like Google Maps or Waze or whatever you, you know, however you, maybe MapQuest, anybody? Think of it as a straight line. You're not taking any detours. You're not taking the scenic route in the conversation. You are getting there as fast as you can, most efficiently as you can. Yes, it's not artful. Yes, it's not some fancy sounding, very flowery language. It's just getting right to the point of exactly what you need to say. So that's what direct is. What does direct sound like? Direct sounds like your words sticking, not stretching.
not expanding. So think of it like in the Olympics, right? They have in gymnastics in the summer Olympics and these gymnasts who are amazing do these amazing things in the air and then what's the goal here? They wanna stick the landing. They do or they talk, they say they do what they need to do, the action is up here and then they stick the landing right there and then they throw their hands in the air and everybody applauds. That's what you're looking for. You're not looking for the type of motion where it continues just to carry on and on and on. Where it's not like, I don't know, just watch the Winter Olympics. I'm thinking of like curling, you know, where they do the ice, the block of ice. And I don't really know how it works, but it seems kind of cool.
Then they have like their mops. Anyway, so how can we do this in your everyday communication? Here is a key and something that... This might be a hidden gem. In my opinion, speaking to customer service agents on the phone is the number one training ground for learning to speak directly. We all know what it's like to be on the phone with a customer service agent and it's 20 minutes later, 30 minutes later, and you go, this is unbearable.
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