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Jessica Mendoza

๐Ÿ‘ค Speaker
5952 total appearances

Appearances Over Time

Podcast Appearances

The Journal.
How Kraft Lost Its Mac and Cheese Crown

Kraft Heinz employees came to a similar conclusion, at least with Google's Chetty Mac flavor.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

When it first hit store shelves in 2022, employees set up their own taste test.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

Here's our colleague Jessie again.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

But it was pretty close to Kraft's nostalgic flavor.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

And the fact was that Goodall's was just one competitor in a growing number of brands in the mac and cheese market.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

And that worried Kraft employees.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

But Kraft Mac and Cheese was still selling a billion dollars worth of product a year, and company executives had more pressing things on their minds.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

Other parts of the business were also struggling, from Oscar Mayer to Maxwell House.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

According to Jesse, a lot of Kraft Heinz products just happen to be on the wrong side of consumer trends.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

In the midst of all this, Kraft Mac and Cheese continued to lose market share.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

Eventually, the company turned its attention to its blue boxes, and Kraft Heinz declared 2025 the year of mac and cheese.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

So they really go hard on the flavors.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

The company also dialed up the cheese.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

It introduced a bigger box that said it can feed a family of five for $2.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

And it updated its packaging to show that the product doesn't contain artificial flavors, preservatives or dyes.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

But all that still hasn't been enough to turn things around, either for Kraft Heinz or its mac and cheese.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

And in September, Kraft Heinz announced that it was unwinding its merger and splitting up into two companies.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

And as for its mac and cheese brand?

The Journal.
How Kraft Lost Its Mac and Cheese Crown

One executive at Kraft Heinz told Jesse that the company now knows its brands better than it's ever known them.

The Journal.
How Kraft Lost Its Mac and Cheese Crown

And this year, the company plans to roll out a higher-protein mac and cheese that it said will be more affordable than competitors' versions.