Jim McCann

I mean, when you pull into a fancy town like, let's say Los Angeles, you don't go to Beverly Hills and say, this is where all the florists live. It's a tough business. It's a good business. There's lots of wonderful people in it. But there are so many variables that can give you grief. You can have everything planned out perfectly. And an ice storm. We just had ice storms throughout the Southwest.

All of a sudden, planes can't fly. Florists can't get their trucks out. So you have to plan around that. And then you have to have the customer service people in place to be able to deal with the order that was supposed to be there today, but nothing was moving. So where is she going to be tomorrow? We want to reroute the flowers to make sure they get to the right place.

All of a sudden, planes can't fly. Florists can't get their trucks out. So you have to plan around that. And then you have to have the customer service people in place to be able to deal with the order that was supposed to be there today, but nothing was moving. So where is she going to be tomorrow? We want to reroute the flowers to make sure they get to the right place.

All of a sudden, planes can't fly. Florists can't get their trucks out. So you have to plan around that. And then you have to have the customer service people in place to be able to deal with the order that was supposed to be there today, but nothing was moving. So where is she going to be tomorrow? We want to reroute the flowers to make sure they get to the right place.

So there's a lot of intricacies. It's a lot like watching sausage being made. You don't want to. But after 40 plus years of doing this, we have it down to a pretty good science. But I don't encourage it for the people who are faint of heart.

So there's a lot of intricacies. It's a lot like watching sausage being made. You don't want to. But after 40 plus years of doing this, we have it down to a pretty good science. But I don't encourage it for the people who are faint of heart.

So there's a lot of intricacies. It's a lot like watching sausage being made. You don't want to. But after 40 plus years of doing this, we have it down to a pretty good science. But I don't encourage it for the people who are faint of heart.

Indeed. The good news about food companies, all the people eat every day. Hmm. And they don't have quite the spikes in demand that we would have in the floral and gift business. And frankly, one of the reasons we got into food gifts is we saw that our customers, especially during, I mentioned during the COVID period, we didn't know what was going to happen when COVID first started in March of 20.

Indeed. The good news about food companies, all the people eat every day. Hmm. And they don't have quite the spikes in demand that we would have in the floral and gift business. And frankly, one of the reasons we got into food gifts is we saw that our customers, especially during, I mentioned during the COVID period, we didn't know what was going to happen when COVID first started in March of 20.

Indeed. The good news about food companies, all the people eat every day. Hmm. And they don't have quite the spikes in demand that we would have in the floral and gift business. And frankly, one of the reasons we got into food gifts is we saw that our customers, especially during, I mentioned during the COVID period, we didn't know what was going to happen when COVID first started in March of 20.

And like a week or two in, all of a sudden, demand went through the roof. At the same time, all of a sudden, we were trying to learn to work from home. for those people in office settings, keeping our people safe in production. And in answer to your question about agriculture, agriculture is a big part of what we do with all its commensurate risks.

And like a week or two in, all of a sudden, demand went through the roof. At the same time, all of a sudden, we were trying to learn to work from home. for those people in office settings, keeping our people safe in production. And in answer to your question about agriculture, agriculture is a big part of what we do with all its commensurate risks.

And like a week or two in, all of a sudden, demand went through the roof. At the same time, all of a sudden, we were trying to learn to work from home. for those people in office settings, keeping our people safe in production. And in answer to your question about agriculture, agriculture is a big part of what we do with all its commensurate risks.

So we have food acreage production around the country, most heavily concentrated In Oregon, where our Harry and David operations are, we have 5,000 acres of agricultural production where we grow the world-famous pears that we're known for. And we have a million pear trees that we tend to every day. We grow peaches, we grow apples, we grow kiwis, we grow grapes. So we grow our food.

So we have food acreage production around the country, most heavily concentrated In Oregon, where our Harry and David operations are, we have 5,000 acres of agricultural production where we grow the world-famous pears that we're known for. And we have a million pear trees that we tend to every day. We grow peaches, we grow apples, we grow kiwis, we grow grapes. So we grow our food.

So we have food acreage production around the country, most heavily concentrated In Oregon, where our Harry and David operations are, we have 5,000 acres of agricultural production where we grow the world-famous pears that we're known for. And we have a million pear trees that we tend to every day. We grow peaches, we grow apples, we grow kiwis, we grow grapes. So we grow our food.

So we're absolutely vertically integrated there. On the flower side of things, because the different growing seasons will take us to other countries, throughout the year. We don't own the land. We'll contract grow with people who own their land to say, I need 15 million roses this week.

So we're absolutely vertically integrated there. On the flower side of things, because the different growing seasons will take us to other countries, throughout the year. We don't own the land. We'll contract grow with people who own their land to say, I need 15 million roses this week.

So we're absolutely vertically integrated there. On the flower side of things, because the different growing seasons will take us to other countries, throughout the year. We don't own the land. We'll contract grow with people who own their land to say, I need 15 million roses this week.

So we have to guarantee them the right return on that so that they'll plant the plants, that they'll tend to them, they'll harvest them and get them to us on time. So there we don't own the land, but we're contracting with the best growers in the world to produce the products we need when we think we need the most.