John Stern

So way back in the day, we were building an omni-channel contact center for this insurance agency here in San Diego.

They kept buying other insurance agencies that wanted to be able to use all forms of communication, voice, video, text, and live chat from any device in any location.

So we started building it for them and they ended up getting acquired by a private equity company before we finished the platform.

So then we were sitting with this omni-channel contact center, kind of similar to like a talk desk or a dial pad or something like that, which to be totally frank, didn't excite Brian and I that much.

building a kind of phone communication system.

What we really wanted to do is just give people the ability to connect from anywhere that they are and do anything they want from anywhere.

The phone piece wasn't that exciting and we were a little bit more excited about video, but really being able to take it from physical to digital

Kind of brought it all together with the Omnichannel Contact Center and the actions and experiences that you can deliver through these codes.

So most of our customers in the beginning were all just phone and texting customers.

And they were a much different kind of level of customer than we're looking at right now.

Now we're going after enterprise instead of small business and mid-market.

Yeah.

If we include the old ones, we have probably about 45, but on the new stuff, we have about seven probably.

No, not even close.

Those were old customers that were paying much different.

We're below $5,000 a month in revenue right now.

But most of the deals that we have in our pipeline are larger than that.

So as soon as we get those across the finish line, we'll be making moves.

And who's we?

What's the team look like?