Jonny Adams

And what we see is, you know, lots of work. loads of work, loads of activity. And then all of a sudden, you know, this rollercoaster motion where, oh no, and then you hit the bottom trough and you go, ah, I need to do it. That's fine. But what about, I recall episodes in my own life over the last 10 years where I haven't been able to see what's going to approach.

And what we see is, you know, lots of work. loads of work, loads of activity. And then all of a sudden, you know, this rollercoaster motion where, oh no, and then you hit the bottom trough and you go, ah, I need to do it. That's fine. But what about, I recall episodes in my own life over the last 10 years where I haven't been able to see what's going to approach.

And I think about a bit about mental health. And I think about the polarities between leisure and work and when I've worked too much and I haven't done enough I actually got to a point of being so compressed that I wasn't feeling great, but I couldn't see it coming.

And I think about a bit about mental health. And I think about the polarities between leisure and work and when I've worked too much and I haven't done enough I actually got to a point of being so compressed that I wasn't feeling great, but I couldn't see it coming.

So to your point, I love the idea around writing something down or observing, but sometimes you're so in it and being driven so hard by management that you just get to a point and it all breaks apart. I don't know. Any thoughts on that there, Mike, at all?

So to your point, I love the idea around writing something down or observing, but sometimes you're so in it and being driven so hard by management that you just get to a point and it all breaks apart. I don't know. Any thoughts on that there, Mike, at all?

I resonate you know and you had your own episodes and you know I had to turn around to my dad and say is this what it's like and you know I just want to clarify like where I'm at and I remember laying on the sofa not being able to move which felt like for three weeks because I couldn't cook I didn't know how to do that anymore and But now the ownership actually comes back to me and my friends.

I resonate you know and you had your own episodes and you know I had to turn around to my dad and say is this what it's like and you know I just want to clarify like where I'm at and I remember laying on the sofa not being able to move which felt like for three weeks because I couldn't cook I didn't know how to do that anymore and But now the ownership actually comes back to me and my friends.

Like Matt, you're a massive friend in this circumstances and support my family. But knowing those signs now is really vital. And Matt, I know we've sort of deviated away from topic.

Like Matt, you're a massive friend in this circumstances and support my family. But knowing those signs now is really vital. And Matt, I know we've sort of deviated away from topic.

Mike, what you shared there is something that we could all resonate with. And we all have the ability to, I can see the pictures being formed as you're describing them. So thank you for doing that. And as we spoke about earlier, the importance of that. And Matt, I really enjoyed your question there. I was doing a lot of nodding and smiling because it's just so, so relatable.

Mike, what you shared there is something that we could all resonate with. And we all have the ability to, I can see the pictures being formed as you're describing them. So thank you for doing that. And as we spoke about earlier, the importance of that. And Matt, I really enjoyed your question there. I was doing a lot of nodding and smiling because it's just so, so relatable.

I guess the question for me is just going a bit back towards what you said about NPS versus, you know, employee satisfaction as well. If you're looking at a business and you're leading a team, what are some of the three things that you could deploy that would drive employee satisfaction up?

I guess the question for me is just going a bit back towards what you said about NPS versus, you know, employee satisfaction as well. If you're looking at a business and you're leading a team, what are some of the three things that you could deploy that would drive employee satisfaction up?

Knowing that you're probably measured off MPS, but actually you know the input is good employee satisfaction. So what are three things that you know of that could work? Again, in the service industry, it's not a problem because they could be transferable to other industries, but any off the top of your head that you could deploy as a manager? Will Barron

Knowing that you're probably measured off MPS, but actually you know the input is good employee satisfaction. So what are three things that you know of that could work? Again, in the service industry, it's not a problem because they could be transferable to other industries, but any off the top of your head that you could deploy as a manager? Will Barron

Yeah, yeah. I think this is so helpful just to try and get some of these amazing tips out. And I can hear already a few that I'm thinking of is when you structure a business, you need to think about what type of person you're going to be recruiting, you know, task oriented versus relationship oriented.

Yeah, yeah. I think this is so helpful just to try and get some of these amazing tips out. And I can hear already a few that I'm thinking of is when you structure a business, you need to think about what type of person you're going to be recruiting, you know, task oriented versus relationship oriented.

I'm thinking actually to your point, you know, what do you wrap around that to keep people and retain people, you know, that relationship opportunity to create space for people to build relationships. Is there anything else that you would say for when, well, not managers, but when anyone is building relationships from the tier to a tier, is there anything that they should be doing?

I'm thinking actually to your point, you know, what do you wrap around that to keep people and retain people, you know, that relationship opportunity to create space for people to build relationships. Is there anything else that you would say for when, well, not managers, but when anyone is building relationships from the tier to a tier, is there anything that they should be doing?