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Joseph Walla

๐Ÿ‘ค Speaker
144 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

And then once they hit higher volume amounts, it's a natural upgrade point.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

Either that or they want like additional functionality.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

And so it's a very low-cost way to sell the product to a lot of people.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

And I think that's why we've been able to have a pretty small team for the number of customers that we support.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

Yeah.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

Yeah, so it's really across the board from, you know, the product and engineering and design to the sales team, to the support team, to customer success, to we invested.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

Actually, one of the unusual things we've done is we invested a lot in team operations.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

So making sure that the team is happy and has everything that they need.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

So really, really across the board.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

Uh, that's definitely, um, one, one of which sharing, but, um, I mean, you can definitely look at, you know, salaries in the Valley are certainly higher than, um,

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

Yeah, I mean, this is something I mean, if you go look at I mean, it's really it's really hard for me to say because it really depends on the state of the company.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

And I think what you'll notice is that, you know, salaries are different from, say, if you work at Google versus like a startup company or different stages of the company and different equity versus salary mixes.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

So I think it would really be hard for me to give like a salary number.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

And I think that generally what you do is, um, you know, we use software like pay scale and other software in order to like figure out on a per person basis, you know, based on their experience, um, how much, how much we offer.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

Yeah, exactly.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

Yeah.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

So generally what you do is as like a rule of thumb, you calculate, you know, 10 to 20 K per person per month.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

And that's like a fully loaded cost.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

And so that includes people's salaries, you know, health insurance, office costs, snacks, you know, software, everything.

SaaS Interviews with CEOs, Startups, Founders
EP 517: $3.5M Raised, 6m Users Helping 47k Customers Sign Documents with HelloSign CEO Joseph Walla

And, you know, 10 to 20 K per person.