Josh Miller
👤 PersonAppearances Over Time
Podcast Appearances
I knew you were going to ask this question because you always ask this question. I wish I had a framework. We think of our work as optimizing for feelings and instinct. I don't know if this is a response to the technology industry that I was brought up in, where you're supposed to be neutral and unopinionated and have frameworks. But our approach is, what are we trying to express here?
I knew you were going to ask this question because you always ask this question. I wish I had a framework. We think of our work as optimizing for feelings and instinct. I don't know if this is a response to the technology industry that I was brought up in, where you're supposed to be neutral and unopinionated and have frameworks. But our approach is, what are we trying to express here?
What feels right to us? What do we want to do for ourselves and our parents and our siblings and people that we care deeply about? And so generally, of course, We have a data science team. We look at the data. We reason in all the ways that we should. But I think at the end of the day, big decision to make.
What feels right to us? What do we want to do for ourselves and our parents and our siblings and people that we care deeply about? And so generally, of course, We have a data science team. We look at the data. We reason in all the ways that we should. But I think at the end of the day, big decision to make.
What feels right to us? What do we want to do for ourselves and our parents and our siblings and people that we care deeply about? And so generally, of course, We have a data science team. We look at the data. We reason in all the ways that we should. But I think at the end of the day, big decision to make.
I'd say it's more of a personal expression and a personal reflection of our hopes, wishes, and desires for our work than it is anything else.
I'd say it's more of a personal expression and a personal reflection of our hopes, wishes, and desires for our work than it is anything else.
I'd say it's more of a personal expression and a personal reflection of our hopes, wishes, and desires for our work than it is anything else.
It's worth noting, I think the people at this company are very smart and very well done. I'm not just saying that as what I'm supposed to say. I truly believe that. We hired Darren Fisher, who started Chrome and ran Chrome for 16 years. He worked at the browser company. It's more about, I think, the incentive structure, right? I like to think a lot about incentives.
It's worth noting, I think the people at this company are very smart and very well done. I'm not just saying that as what I'm supposed to say. I truly believe that. We hired Darren Fisher, who started Chrome and ran Chrome for 16 years. He worked at the browser company. It's more about, I think, the incentive structure, right? I like to think a lot about incentives.
It's worth noting, I think the people at this company are very smart and very well done. I'm not just saying that as what I'm supposed to say. I truly believe that. We hired Darren Fisher, who started Chrome and ran Chrome for 16 years. He worked at the browser company. It's more about, I think, the incentive structure, right? I like to think a lot about incentives.
It's one of the things I wish I thought about more earlier in my career. And there's a story that Darren told me that really stuck with me, which is... Chrome had this idea that when you go to the new tab page, one of the most popular surfaces in any piece of software you use, if they show you an icon for the web page that you go to a lot, you might be able to notice it much more quickly.
It's one of the things I wish I thought about more earlier in my career. And there's a story that Darren told me that really stuck with me, which is... Chrome had this idea that when you go to the new tab page, one of the most popular surfaces in any piece of software you use, if they show you an icon for the web page that you go to a lot, you might be able to notice it much more quickly.
It's one of the things I wish I thought about more earlier in my career. And there's a story that Darren told me that really stuck with me, which is... Chrome had this idea that when you go to the new tab page, one of the most popular surfaces in any piece of software you use, if they show you an icon for the web page that you go to a lot, you might be able to notice it much more quickly.
Oh, it's the Twitter icon. I'll click on Twitter versus just a screenshot of the web page. And they ship that. And overnight, Google search ad revenue dropped by 5%. And they weren't sure why, right? It was this big freak out. Now, that resolved in the way that it did, but that is the sort of thing that you have to contend with.
Oh, it's the Twitter icon. I'll click on Twitter versus just a screenshot of the web page. And they ship that. And overnight, Google search ad revenue dropped by 5%. And they weren't sure why, right? It was this big freak out. Now, that resolved in the way that it did, but that is the sort of thing that you have to contend with.
Oh, it's the Twitter icon. I'll click on Twitter versus just a screenshot of the web page. And they ship that. And overnight, Google search ad revenue dropped by 5%. And they weren't sure why, right? It was this big freak out. Now, that resolved in the way that it did, but that is the sort of thing that you have to contend with.
Yeah, because they don't want you to go to Twitter. They want you to go to search. Now, the Chrome team doesn't. The Chrome team wants you to get to Twitter as fast as you can.
Yeah, because they don't want you to go to Twitter. They want you to go to search. Now, the Chrome team doesn't. The Chrome team wants you to get to Twitter as fast as you can.
Yeah, because they don't want you to go to Twitter. They want you to go to search. Now, the Chrome team doesn't. The Chrome team wants you to get to Twitter as fast as you can.