Josh Young

He's like, yeah, all I wanted was a new garage door, right? So the guy comes over and he said, this guy was super knowledgeable. So he starts talking to him about the springs and about the rails and about the different things, right? Not necessarily trying to upsell him, just talking through things. Yeah, educating him, right? And he was like, by the end of it,

He's like, yeah, all I wanted was a new garage door, right? So the guy comes over and he said, this guy was super knowledgeable. So he starts talking to him about the springs and about the rails and about the different things, right? Not necessarily trying to upsell him, just talking through things. Yeah, educating him, right? And he was like, by the end of it,

I had not only garage door, but my rails were changed. The springs were changed. The head was changed. He said he hooked me all up, got my iPhone working, you know, with the garage door. He was super stoked about it. And he paid like 15 grand, you know. He was looking to spend like five, you know. And he was excited that he spent more money because, you know, he had a story to tell.

I had not only garage door, but my rails were changed. The springs were changed. The head was changed. He said he hooked me all up, got my iPhone working, you know, with the garage door. He was super stoked about it. And he paid like 15 grand, you know. He was looking to spend like five, you know. And he was excited that he spent more money because, you know, he had a story to tell.

And I was just like, I'm like, wow. And that was, I mean, kudos to you, man. Like that's huge, right?

And I was just like, I'm like, wow. And that was, I mean, kudos to you, man. Like that's huge, right?

I agree. We do the same in our business, right? Even though we're given a set of plans and specifications and told, hey, this is what we want.

I agree. We do the same in our business, right? Even though we're given a set of plans and specifications and told, hey, this is what we want.

Yeah, change orders.

Yeah, change orders.

that's after you get the job though you get the job yeah we give what we call ve options right so value engineering options so it's like hey if we do this a little bit different we can save you a bunch of money and sometimes they're like yeah we'll do it that way and sometimes they're like now we want it exactly how it is on the plan so we call it value engineering or be i love that so

that's after you get the job though you get the job yeah we give what we call ve options right so value engineering options so it's like hey if we do this a little bit different we can save you a bunch of money and sometimes they're like yeah we'll do it that way and sometimes they're like now we want it exactly how it is on the plan so we call it value engineering or be i love that so

So, you know, don't be afraid to, you know, talk about things that are going on. I feel like some people, you know, they want to be the biggest and the baddest company out there and they don't want to show, you know, you know, their dirty underwear. Right. And that's what the nice thing is going to Vistage. It exposes that. Right. So it's like, hey, this person's having an H.R. issue.

So, you know, don't be afraid to, you know, talk about things that are going on. I feel like some people, you know, they want to be the biggest and the baddest company out there and they don't want to show, you know, you know, their dirty underwear. Right. And that's what the nice thing is going to Vistage. It exposes that. Right. So it's like, hey, this person's having an H.R. issue.

Well, so am I. And so is this person. So is that person. Right. So it's nice to be like, I'm not the only one out there with these issues. And then you learn like, holy crap, everybody's going through this. You know, so I think, you know, that was one of the big things in friendship. You know, you're. you're in these meetings, they get kind of deep. I've made a bunch of friends through it.

Well, so am I. And so is this person. So is that person. Right. So it's nice to be like, I'm not the only one out there with these issues. And then you learn like, holy crap, everybody's going through this. You know, so I think, you know, that was one of the big things in friendship. You know, you're. you're in these meetings, they get kind of deep. I've made a bunch of friends through it.

And, and when I say friends, they're just, they get it right. They're a business owner. They go through this stuff every day. You can talk to them on a different level than your neighbor, right. Or your friend from high school that, you know, works a regular job. So I think some of that is also important. And it gives you contacts, right?

And, and when I say friends, they're just, they get it right. They're a business owner. They go through this stuff every day. You can talk to them on a different level than your neighbor, right. Or your friend from high school that, you know, works a regular job. So I think some of that is also important. And it gives you contacts, right?

It gets you in front of people, again, business owners, contacts, you know, helps you, you know, kind of get a network of people around you that you can trust that will help you, you know, hopefully grow your business.

It gets you in front of people, again, business owners, contacts, you know, helps you, you know, kind of get a network of people around you that you can trust that will help you, you know, hopefully grow your business.