Joshua

What was the split? So it's 35% referrals, 65%. Okay, got it. Excuse me. Sorry, I'm a bit nervous.

What was the split? So it's 35% referrals, 65%. Okay, got it. Excuse me. Sorry, I'm a bit nervous.

What was the split? So it's 35% referrals, 65%. Okay, got it. Excuse me. Sorry, I'm a bit nervous.

Yeah. So my question and I think what's stopping me is determining where I should be focusing because we get great results for clients like they get. But, you know, even if they have an amazing result, like a lot of those clients leave, which is fine. And then they come back and they need us. It's terrible. Yeah.

Yeah. So my question and I think what's stopping me is determining where I should be focusing because we get great results for clients like they get. But, you know, even if they have an amazing result, like a lot of those clients leave, which is fine. And then they come back and they need us. It's terrible. Yeah.

Yeah. So my question and I think what's stopping me is determining where I should be focusing because we get great results for clients like they get. But, you know, even if they have an amazing result, like a lot of those clients leave, which is fine. And then they come back and they need us. It's terrible. Yeah.

And I'd love to have more clients that stay with us longer term from like a membership perspective. And when I looked at our churn retention rates, our gross retention rate is 47%. And then our net retention rate is 74%. So once we've done expansions, upsells and everything else, it brings it up, but we still lose a lot of, we leave a lot of money on the table on the,

And I'd love to have more clients that stay with us longer term from like a membership perspective. And when I looked at our churn retention rates, our gross retention rate is 47%. And then our net retention rate is 74%. So once we've done expansions, upsells and everything else, it brings it up, but we still lose a lot of, we leave a lot of money on the table on the,

And I'd love to have more clients that stay with us longer term from like a membership perspective. And when I looked at our churn retention rates, our gross retention rate is 47%. And then our net retention rate is 74%. So once we've done expansions, upsells and everything else, it brings it up, but we still lose a lot of, we leave a lot of money on the table on the,

Do we expand the marketing and just keep pumping the machine? Because I literally feel like you. I've got to a stage in my business where I'm still in the clinic. I'm still serving patients. I love my clients. But like, you know, even if they've had an amazing change in their life, like it's like you with the weight loss.

Do we expand the marketing and just keep pumping the machine? Because I literally feel like you. I've got to a stage in my business where I'm still in the clinic. I'm still serving patients. I love my clients. But like, you know, even if they've had an amazing change in their life, like it's like you with the weight loss.

Do we expand the marketing and just keep pumping the machine? Because I literally feel like you. I've got to a stage in my business where I'm still in the clinic. I'm still serving patients. I love my clients. But like, you know, even if they've had an amazing change in their life, like it's like you with the weight loss.

Like I've got to the point now where I'm like, man, like this doesn't excite me anymore. Like- I know I can help serve more people if I can just become more of the owner rather than the operator. I've stepped my shifts down from five days a week to like two now.

Like I've got to the point now where I'm like, man, like this doesn't excite me anymore. Like- I know I can help serve more people if I can just become more of the owner rather than the operator. I've stepped my shifts down from five days a week to like two now.

Like I've got to the point now where I'm like, man, like this doesn't excite me anymore. Like- I know I can help serve more people if I can just become more of the owner rather than the operator. I've stepped my shifts down from five days a week to like two now.

We own the building.

We own the building.

We own the building.

Oh, outfit it? So we're pretty lean. We outfitted our current one. It was $100,000.

Oh, outfit it? So we're pretty lean. We outfitted our current one. It was $100,000.