Karen Hao

But the other thing that the Klarna CEO said was, but people also want human experiences.

So it's not actually just about the capabilities of the models.

It's also about what people want, like some things they would turn to AI for and some things they wouldn't, irrespective of whether or not AI is capable of doing it.

but because of a preference that they want human-to-human interaction.

And so what we're seeing right now is, yeah, the thing that happens with every wave of automation, which is that there is a bunch of entry-level work that gets automated away.

And there are also new jobs created, but the jobs that are created are in one of two categories.

There are people...

That get even higher skilled jobs.

And what he was saying, we pay people more for the handcrafted code now.

And there's also the people who get way worse jobs.

And so there was this amazing article in New York Magazine that was talking about how a lot of people are getting laid off.

And then they end up working in data annotation, which is the labor that I've been referring to throughout this conversation that companies need in order to teach their models the next thing that the companies are trying to automate.

And so like a marketer gets laid off and then they go and work for a data annotation firm to train the models on the very job that they were just laid off in, which will then perpetuate

more layoffs if that model then develops that skill.

And the article was talking about how this has become a huge catch-all for a lot of people that are struggling with finding job opportunities right now, including like award-winning directors in Hollywood that are actually secretly doing this data annotation work to put food on the table.

And so when they talk about

There's going to be mass unemployment and then there's going to be some new jobs created that we can't even imagine.

I think a lot of these narratives rarely talk about, like, first of all, why are some jobs going away?

It's not just because of the model capabilities, it's also because of executive choices and because of the rhetoric that they use if they want to just downsize.

But the other thing that is rarely talked about is the jobs, a lot of the jobs that are created are way worse than the jobs that were there.