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Kate Gulliver

๐Ÿ‘ค Speaker
91 total appearances

Appearances Over Time

Podcast Appearances

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

And as orders grow, and you do see that order volume grew in Q3 and in the quarter we just reported, Q4, that sort of precedes active customer growth.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

The other thing I do just want to point out there is we did exit in January of last year, German business.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

So that took a large chunk of customers or not a large chunk, but a chunk of customers out of that number.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

And so as you're looking at that active customer number, you know, obviously that came out.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

So we'll clear that comp.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

You know, we exited that in January of this past year.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

It's a great question.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

We're seeing a few trends.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

So you mentioned some of the sort of luxury peers.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

Obviously, we have high-end brands that do compete with those players, like a Perigold or specialty retail brand.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

The Wayfair brand itself plays all the way from opening price point to upper-end mass, so really spans the full range.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

And we have seen a divergence, some of that K-shaped economy, I'm sure we've all been talking about now for a bit.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

Certainly our Paragold brand or specialty retail brands are growing really north of 20%, we said in 2025.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

So you can see that accelerating beyond the overall core business.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

And I think that speaks to the strength in that higher net worth consumer.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

We also do see a bit of a divergence in the types of things that people are buying.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

When I talk about the category being down low single digits, that's a category overall.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

We actually think furniture or bigger ticket items are down more.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

That tends to actually be where we are more focused and have a bigger part of the business.

Bloomberg Talks
Wayfair CFO Kate Gulliver Talks Earnings, Customer Demand, Expansion

But we also, of course, sell decorative accents, seasonal decor.