Katie Bianchi

AI is a shield and AI can be a sword. And we've got to be the best, strongest, fastest shield there is. Our processes were built for case resolution pre-AI, not post-AI. No shortcuts in innovation. It's that notion of forgetting everything you know, acknowledging you know nothing, and starting from the beginning. So humbling. My goodness. You're eliminating handoffs. You're reducing friction.

AI is a shield and AI can be a sword. And we've got to be the best, strongest, fastest shield there is. Our processes were built for case resolution pre-AI, not post-AI. No shortcuts in innovation. It's that notion of forgetting everything you know, acknowledging you know nothing, and starting from the beginning. So humbling. My goodness. You're eliminating handoffs. You're reducing friction.

AI is a shield and AI can be a sword. And we've got to be the best, strongest, fastest shield there is. Our processes were built for case resolution pre-AI, not post-AI. No shortcuts in innovation. It's that notion of forgetting everything you know, acknowledging you know nothing, and starting from the beginning. So humbling. My goodness. You're eliminating handoffs. You're reducing friction.

We're using our AI right now to reduce our time to resolve by over 40%. It's the only tool that can actually help you keep up with the pace of innovation. It's not about replacing people with AI. It's about elevating the role of people and increasing their impact in a world that does not stand still in cyber.

We're using our AI right now to reduce our time to resolve by over 40%. It's the only tool that can actually help you keep up with the pace of innovation. It's not about replacing people with AI. It's about elevating the role of people and increasing their impact in a world that does not stand still in cyber.

We're using our AI right now to reduce our time to resolve by over 40%. It's the only tool that can actually help you keep up with the pace of innovation. It's not about replacing people with AI. It's about elevating the role of people and increasing their impact in a world that does not stand still in cyber.

Very simply, I say I'm responsible for making sure that customers stay ahead of threats, with our AI-powered platform that secures users, networks, and clouds at scale.

Very simply, I say I'm responsible for making sure that customers stay ahead of threats, with our AI-powered platform that secures users, networks, and clouds at scale.

Very simply, I say I'm responsible for making sure that customers stay ahead of threats, with our AI-powered platform that secures users, networks, and clouds at scale.

Yeah, I've always had, I've actually always really had a passion around customers and service. So as I started earlier in my career, I was very focused on driving a process and driving automation that improved customers' ability to get value out of whatever solution it was that they were purchasing from us.

Yeah, I've always had, I've actually always really had a passion around customers and service. So as I started earlier in my career, I was very focused on driving a process and driving automation that improved customers' ability to get value out of whatever solution it was that they were purchasing from us.

Yeah, I've always had, I've actually always really had a passion around customers and service. So as I started earlier in my career, I was very focused on driving a process and driving automation that improved customers' ability to get value out of whatever solution it was that they were purchasing from us.

And I really built on that passion over an almost 25-year career where I've done different roles in leading strategy and execution for large businesses focused on what I like to believe are great missions. So I was, during my time at GE, really focused on hardware, software, services, development for driving... Technology that inspects critical industrial assets.

And I really built on that passion over an almost 25-year career where I've done different roles in leading strategy and execution for large businesses focused on what I like to believe are great missions. So I was, during my time at GE, really focused on hardware, software, services, development for driving... Technology that inspects critical industrial assets.

And I really built on that passion over an almost 25-year career where I've done different roles in leading strategy and execution for large businesses focused on what I like to believe are great missions. So I was, during my time at GE, really focused on hardware, software, services, development for driving... Technology that inspects critical industrial assets.

So ensuring that airplanes are safe to fly and power equipment is safe to run as sort of the digital industrial era was starting to take hold. This notion of making customers successful with technology. software and analytics became something I really, really gravitated to. And that really started my journey into what I call the full, the full tech space experience.

So ensuring that airplanes are safe to fly and power equipment is safe to run as sort of the digital industrial era was starting to take hold. This notion of making customers successful with technology. software and analytics became something I really, really gravitated to. And that really started my journey into what I call the full, the full tech space experience.

So ensuring that airplanes are safe to fly and power equipment is safe to run as sort of the digital industrial era was starting to take hold. This notion of making customers successful with technology. software and analytics became something I really, really gravitated to. And that really started my journey into what I call the full, the full tech space experience.

So for the past eight or nine years, I've been really focused on how to drive that experience and how to drive the acceleration of value realization in security.

So for the past eight or nine years, I've been really focused on how to drive that experience and how to drive the acceleration of value realization in security.