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Kevan Yalowitz

👤 Person
276 total appearances

Appearances Over Time

Podcast Appearances

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Two thirds of the folks that we surveyed were actually comfortable with Gen AI. If you look at OpenAI and DeepSeek, the adoption of their specific apps have been really some of the fastest adoption ever. They feel like they are being bombarded by generative content.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Two thirds of the folks that we surveyed were actually comfortable with Gen AI. If you look at OpenAI and DeepSeek, the adoption of their specific apps have been really some of the fastest adoption ever. They feel like they are being bombarded by generative content.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Two thirds of the folks that we surveyed were actually comfortable with Gen AI. If you look at OpenAI and DeepSeek, the adoption of their specific apps have been really some of the fastest adoption ever. They feel like they are being bombarded by generative content.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

60% said that they were concerned with bias and misinformation. 88% of those that we surveyed that use Gen AI weekly think that AI dramatically enhances their online experience. 83% of those folks think that AI can be more creative than humans. That statement should cause a little bit of pause in my opinion. I'm kind of already nostalgic for the old days.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

60% said that they were concerned with bias and misinformation. 88% of those that we surveyed that use Gen AI weekly think that AI dramatically enhances their online experience. 83% of those folks think that AI can be more creative than humans. That statement should cause a little bit of pause in my opinion. I'm kind of already nostalgic for the old days.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

60% said that they were concerned with bias and misinformation. 88% of those that we surveyed that use Gen AI weekly think that AI dramatically enhances their online experience. 83% of those folks think that AI can be more creative than humans. That statement should cause a little bit of pause in my opinion. I'm kind of already nostalgic for the old days.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

It sort of places human-created content almost on a pedestal now, right? That actually can become the premium thing.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

It sort of places human-created content almost on a pedestal now, right? That actually can become the premium thing.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

It sort of places human-created content almost on a pedestal now, right? That actually can become the premium thing.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Thank you for having me. It's great to be here.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Thank you for having me. It's great to be here.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Thank you for having me. It's great to be here.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Let's do it.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Let's do it.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Let's do it.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Yeah, so this is something we've been tracking over the past couple of years. It's just consumer familiarity with AI. And frankly, what the tipping points are for when consumers are really, truly comfortable. What's interesting, though, is that

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Yeah, so this is something we've been tracking over the past couple of years. It's just consumer familiarity with AI. And frankly, what the tipping points are for when consumers are really, truly comfortable. What's interesting, though, is that

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Yeah, so this is something we've been tracking over the past couple of years. It's just consumer familiarity with AI. And frankly, what the tipping points are for when consumers are really, truly comfortable. What's interesting, though, is that

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Two-thirds of the folks that we surveyed, and we surveyed consumers in 10 different countries around the world, including developed markets and developing markets. But two-thirds were actually comfortable with Gen AI. They're using it. They're comfortable with it, which is actually... if you step back and just think about it, that's a material amount of adoption in a short period of time.

Experts of Experience
Accenture Lead Explains Why Customers Are Leaving non-AI Companies

Two-thirds of the folks that we surveyed, and we surveyed consumers in 10 different countries around the world, including developed markets and developing markets. But two-thirds were actually comfortable with Gen AI. They're using it. They're comfortable with it, which is actually... if you step back and just think about it, that's a material amount of adoption in a short period of time.

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