Krishna Kumar
๐ค SpeakerAppearances Over Time
Podcast Appearances
So a customer comes with $10,000 in three months, they expand to 100K because they've proven the product in one location.
They take it to 20 locations because with their learnings and expansion.
I need to check the numbers on this one.
But I think, yeah, I mean, we are expanding with the customer.
I think we are at that.
So basically, we talked about the churn, the number of churns in terms of the value pack.
We do talk about all these numbers, but I think our retention, so as I said, if our churn is like 1% of the value churn.
So if I have a 100K customers, even if there are four customers churned, the value churned will be 1% of the 100K.
So it's like a feet on the ground because we are after the enterprise clients.
So we have a mix of inside sales and then there are feet on the ground.
So once we set up a meeting and we go in and close.
So CAC will be somewhere around close to $5,000 to $6,000.
So yeah, so we basically, we charge them quarterly because they're enterprise clients.
So this is how we build that agreement.
Oh, Salesforce.
So I follow the CEO of Salesforce.
Favorite online?
We use PipeDrive.
I didn't understand that tool.
I mean, tool, what do you mean by the tool?