Lacey Peace
👤 SpeakerAppearances Over Time
Podcast Appearances
No one has met the end goal yet, nor do I think there is really an end to this because it's just going to be new technology every single day really. Being able to share more of those stories, share the tools people are using and really the practical advice and practical tips that people can apply to their businesses.
No one has met the end goal yet, nor do I think there is really an end to this because it's just going to be new technology every single day really. Being able to share more of those stories, share the tools people are using and really the practical advice and practical tips that people can apply to their businesses.
Well, and the thought that I have, too, with all that is a lot of people hear AI and they think like colds and like tech. And, you know, it's not it's not human. It's not friendly. It's just this tool. I think the smartest organizations aren't just implementing it as this tool. Right.
Well, and the thought that I have, too, with all that is a lot of people hear AI and they think like colds and like tech. And, you know, it's not it's not human. It's not friendly. It's just this tool. I think the smartest organizations aren't just implementing it as this tool. Right.
Well, and the thought that I have, too, with all that is a lot of people hear AI and they think like colds and like tech. And, you know, it's not it's not human. It's not friendly. It's just this tool. I think the smartest organizations aren't just implementing it as this tool. Right.
They are also figuring out ways to keep it human and to make the interaction still feel like, oh, I can feel the soul of the company. Like, I know it's an AI tool. But like the sole code of the company has been embedded into this thing in a way where like I'm laughing talking to you or I'm smiling talking to you. So it's definitely changing what it means to have a brand experience.
They are also figuring out ways to keep it human and to make the interaction still feel like, oh, I can feel the soul of the company. Like, I know it's an AI tool. But like the sole code of the company has been embedded into this thing in a way where like I'm laughing talking to you or I'm smiling talking to you. So it's definitely changing what it means to have a brand experience.
They are also figuring out ways to keep it human and to make the interaction still feel like, oh, I can feel the soul of the company. Like, I know it's an AI tool. But like the sole code of the company has been embedded into this thing in a way where like I'm laughing talking to you or I'm smiling talking to you. So it's definitely changing what it means to have a brand experience.
It's changing what it means to have an employee experience. But at the core of it, I want to highlight like, okay, it's not just... It's something that's letting us be more human. And Lauren, I do commend you for how you hosted the show. You always bring it back to that human touch point, that human experience. And yeah, I'm only hoping I can carry that through a little bit.
It's changing what it means to have an employee experience. But at the core of it, I want to highlight like, okay, it's not just... It's something that's letting us be more human. And Lauren, I do commend you for how you hosted the show. You always bring it back to that human touch point, that human experience. And yeah, I'm only hoping I can carry that through a little bit.
It's changing what it means to have an employee experience. But at the core of it, I want to highlight like, okay, it's not just... It's something that's letting us be more human. And Lauren, I do commend you for how you hosted the show. You always bring it back to that human touch point, that human experience. And yeah, I'm only hoping I can carry that through a little bit.
I'm really excited to share that we're going to be highlighting even more brands and more industries and companies of different sizes. So I'm excited to talk to some small businesses, medium sized businesses. I feel like there's a huge opportunity there to highlight how they're using AI and how they're providing unique and different experiences. So really excited to go there.
I'm really excited to share that we're going to be highlighting even more brands and more industries and companies of different sizes. So I'm excited to talk to some small businesses, medium sized businesses. I feel like there's a huge opportunity there to highlight how they're using AI and how they're providing unique and different experiences. So really excited to go there.
I'm really excited to share that we're going to be highlighting even more brands and more industries and companies of different sizes. So I'm excited to talk to some small businesses, medium sized businesses. I feel like there's a huge opportunity there to highlight how they're using AI and how they're providing unique and different experiences. So really excited to go there.
And then also we're going to be talking to more CIOs and CPOs and CMOs and VPs of marketing and all the different job titles you can imagine. Because something that I want to continue to carry through, Lauren, is that CX is everyone's job.
And then also we're going to be talking to more CIOs and CPOs and CMOs and VPs of marketing and all the different job titles you can imagine. Because something that I want to continue to carry through, Lauren, is that CX is everyone's job.
And then also we're going to be talking to more CIOs and CPOs and CMOs and VPs of marketing and all the different job titles you can imagine. Because something that I want to continue to carry through, Lauren, is that CX is everyone's job.
So bringing on all the different leaders so we can have this cross conversation in the C-suite and in the marketing departments and in the sales departments that shows that CX gets to be at the forefront of everyone's mission, everyone's jobs, and just being able to highlight the organizations that are doing that right.
So bringing on all the different leaders so we can have this cross conversation in the C-suite and in the marketing departments and in the sales departments that shows that CX gets to be at the forefront of everyone's mission, everyone's jobs, and just being able to highlight the organizations that are doing that right.
So bringing on all the different leaders so we can have this cross conversation in the C-suite and in the marketing departments and in the sales departments that shows that CX gets to be at the forefront of everyone's mission, everyone's jobs, and just being able to highlight the organizations that are doing that right.