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Larry Cheng

๐Ÿ‘ค Speaker
417 total appearances

Appearances Over Time

Podcast Appearances

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

And I knew Chewy was trying to be the low cost, low price point player.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

And I started looking up every, in the store, I started looking up the price point of the exact same product on Chewy.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

And Chewy was, you know, 30% cheaper than what PetSmart was in store, Petco in store.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

And I was thinking, it kept happening over and over again.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

And I knew Chewy's financials in my head.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

And I thought, wait a second.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

You're saying that I can just order on Chewy for 30% lower price.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

I don't have to come here, drive here, park, see if my product is even in stock, and carry it home and lug it all home.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

And it just seemed like a no-brainer value proposition.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

It's basically a more convenient, lower price point service for exactly what you're already buying.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

And so we made an investment.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

And the company grew from, so we met it when they were doing $25 million in revenue.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

And about the time that we invested, they finished the $70 million revenue year.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

And they went to $200 million, to $400 million, to $900 million, to $2 billion in revenue, and onwards as a public company.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

And it was a great success.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

And much, much credit to Ryan Cohen, the team who actually took on Amazon in the pet food vertical

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

by having better service for the pet customer.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

So we definitely did some more in e-commerce.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

However, doing more in e-commerce helped us to appreciate how unique Chewy was as a company.

Finding Peak w/ Ryan Hanley
200 Rejections to a Billion-Dollar Exit: Larry Cheng on Resilience and Growth

And we do a very foundational analysis called customer cohorts, which is your track of how much a customer spends over time.