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Latif Nanji

๐Ÿ‘ค Speaker
190 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

We have nearly...

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

obviously a significant number of customers in the thousands.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

So for us, we've been really cognizant of keeping true of our values in that sense.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

Yeah, it's roughly around there.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

There's some, to be simple and clean, it's around there, yeah.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

That's correct.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

So there is people that are more tenured and more experienced.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

And so it's also based on negotiation of comp at the beginning of the year.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

But we do have rough bands.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

So it's not like someone's getting triple or something like that.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

They're all very roughly within the same ballpark.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

No, actually.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

I think...

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

No, we like to actually split it amongst them.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

And especially if there's somebody, we don't actually have too many juniors on the team.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

But if we do hire someone junior or for the ones that are kind of moving on towards intermediate, we do actually give them a big account.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

We just make sure to walk them through them because they need the opportunity to learn as well.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

And so before we hand them that account, we actually go through an education process of handing them off.

SaaS Interviews with CEOs, Startups, Founders
1461 Does Your CS Team Carry a Quota? $8M in ARR on $2.5M Raised Roadmunk CEO Explains

We teach them about managing champions, relationship building, understanding how to navigate that type of organization.