Lauren Wood
👤 SpeakerAppearances Over Time
Podcast Appearances
Okay, great.
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Yeah.
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I want to get into how you support people through this insanely crazy time.
I want to get into how you support people through this insanely crazy time.
I want to get into how you support people through this insanely crazy time.
It's not enough to just listen to someone. They need to get that you're listening.
It's not enough to just listen to someone. They need to get that you're listening.
It's not enough to just listen to someone. They need to get that you're listening.
When there is a disaster happening that we just change our tone and show that empathy, ask a different question. How are you hanging in there? It's such a small shift, but it has a massive impact how that customer is going to feel. Hello, everyone, and welcome to Experts of Experience. I'm your host, Lauren Wood.