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Lauren Wood

๐Ÿ‘ค Speaker
2595 total appearances

Appearances Over Time

Podcast Appearances

Experts of Experience
This One Thing Will Generate 400% More Customer Data

Yeah, and leaders need to understand this. Well, they have to drive it.

Experts of Experience
This One Thing Will Generate 400% More Customer Data

Cue the standing ovation. That was exactly what I wanted to hear. Thank you so much, Michael. It's such, such, such important advice, both for leaders to own that and also for employees. If you don't feel like you are supported in your role and really a part of a great customer experience, you also have a choice to go somewhere else.

Experts of Experience
This One Thing Will Generate 400% More Customer Data

Cue the standing ovation. That was exactly what I wanted to hear. Thank you so much, Michael. It's such, such, such important advice, both for leaders to own that and also for employees. If you don't feel like you are supported in your role and really a part of a great customer experience, you also have a choice to go somewhere else.

Experts of Experience
This One Thing Will Generate 400% More Customer Data

Cue the standing ovation. That was exactly what I wanted to hear. Thank you so much, Michael. It's such, such, such important advice, both for leaders to own that and also for employees. If you don't feel like you are supported in your role and really a part of a great customer experience, you also have a choice to go somewhere else.

Experts of Experience
This One Thing Will Generate 400% More Customer Data

Well, thank you so much for coming on the show today. It's been such a pleasure to have you. I cannot wait for this episode to be out in the world. And I hope you have a beautiful day.

Experts of Experience
This One Thing Will Generate 400% More Customer Data

Well, thank you so much for coming on the show today. It's been such a pleasure to have you. I cannot wait for this episode to be out in the world. And I hope you have a beautiful day.

Experts of Experience
This One Thing Will Generate 400% More Customer Data

Well, thank you so much for coming on the show today. It's been such a pleasure to have you. I cannot wait for this episode to be out in the world. And I hope you have a beautiful day.

Experts of Experience
Stop Guessing! Win Customers Through Data AND Emotion

Great CX starts with a great story, and AgentForce helps you tell it consistently across every channel. AgentForce allows you to build AI agents that empower teams and customers to provide top-notch customer service 24-7, all seamlessly integrated with Salesforce. Discover the future of CX today and visit salesforce.com slash agentforce.

Experts of Experience
Stop Guessing! Win Customers Through Data AND Emotion

Great CX starts with a great story, and AgentForce helps you tell it consistently across every channel. AgentForce allows you to build AI agents that empower teams and customers to provide top-notch customer service 24-7, all seamlessly integrated with Salesforce. Discover the future of CX today and visit salesforce.com slash agentforce.

Experts of Experience
Stop Guessing! Win Customers Through Data AND Emotion

Great CX starts with a great story, and AgentForce helps you tell it consistently across every channel. AgentForce allows you to build AI agents that empower teams and customers to provide top-notch customer service 24-7, all seamlessly integrated with Salesforce. Discover the future of CX today and visit salesforce.com slash agentforce.

Experts of Experience
Stop Guessing! Win Customers Through Data AND Emotion

Mm-hmm.

Experts of Experience
Stop Guessing! Win Customers Through Data AND Emotion

Mm-hmm.

Experts of Experience
Stop Guessing! Win Customers Through Data AND Emotion

Mm-hmm.

Experts of Experience
Stop Guessing! Win Customers Through Data AND Emotion

Consistency builds trust, and that's what I love about tools like AgentForce. With AgentForce, AI agents can help you deliver consistently excellent service to your customers 24-7. Fully integrated with Salesforce, AgentForce is redefining CX. Salesforce has the experts, resources, and technology to help you start your agent force transformation today.

Experts of Experience
Stop Guessing! Win Customers Through Data AND Emotion

Consistency builds trust, and that's what I love about tools like AgentForce. With AgentForce, AI agents can help you deliver consistently excellent service to your customers 24-7. Fully integrated with Salesforce, AgentForce is redefining CX. Salesforce has the experts, resources, and technology to help you start your agent force transformation today.

Experts of Experience
Stop Guessing! Win Customers Through Data AND Emotion

Consistency builds trust, and that's what I love about tools like AgentForce. With AgentForce, AI agents can help you deliver consistently excellent service to your customers 24-7. Fully integrated with Salesforce, AgentForce is redefining CX. Salesforce has the experts, resources, and technology to help you start your agent force transformation today.

Experts of Experience
Stop Guessing! Win Customers Through Data AND Emotion

In fact, Salesforce's support experience is now powered by agent force. See the future in action at help.salesforce.com.

Experts of Experience
Stop Guessing! Win Customers Through Data AND Emotion

In fact, Salesforce's support experience is now powered by agent force. See the future in action at help.salesforce.com.

Experts of Experience
Stop Guessing! Win Customers Through Data AND Emotion

In fact, Salesforce's support experience is now powered by agent force. See the future in action at help.salesforce.com.

Experts of Experience
Tech Obsession is Failing Citizens (Rescuing Government Customer Service)

Great CX starts with a great story, and AgentForce helps you tell it consistently across every channel. AgentForce allows you to build AI agents that empower teams and customers to provide top-notch customer service 24-7, all seamlessly integrated with Salesforce. Discover the future of CX today and visit salesforce.com slash agentforce.