Lauren Wood

that in-person time goes so far in building trust and allowing you to actually speed up as a result of it. You know, if people have human connections with their peers, you can ask those questions. You can be vulnerable. I'm not really sure how to do this. Or like I've been rabbit holing. Can you help me get out of the rabbit hole?

that in-person time goes so far in building trust and allowing you to actually speed up as a result of it. You know, if people have human connections with their peers, you can ask those questions. You can be vulnerable. I'm not really sure how to do this. Or like I've been rabbit holing. Can you help me get out of the rabbit hole?

You know, and if you don't have that connection, which remote work has, I think that's been the biggest hit as a result of remote work is that human to human connection that we have with our peers. So finding the time to just be together, even if it's not about work is so important.

You know, and if you don't have that connection, which remote work has, I think that's been the biggest hit as a result of remote work is that human to human connection that we have with our peers. So finding the time to just be together, even if it's not about work is so important.

You know, and if you don't have that connection, which remote work has, I think that's been the biggest hit as a result of remote work is that human to human connection that we have with our peers. So finding the time to just be together, even if it's not about work is so important.

Yeah, completely. I mean, empathy inside and out is what I always say is so important. Inside the organization, we're having empathy for ourselves. And then we can also apply that to our customers, of course, to understand their points of view.

Yeah, completely. I mean, empathy inside and out is what I always say is so important. Inside the organization, we're having empathy for ourselves. And then we can also apply that to our customers, of course, to understand their points of view.

Yeah, completely. I mean, empathy inside and out is what I always say is so important. Inside the organization, we're having empathy for ourselves. And then we can also apply that to our customers, of course, to understand their points of view.

I mean, I think it's really difficult to do that the bigger you get. But in my opinion, those small groups like creating your little pod where you can open up and there's vulnerability and it's the leader is expressing that and showcasing that, then you can kind of continue it on. But it's really, really difficult to create that level of openness when you're dealing with like 200 people. Yeah.

I mean, I think it's really difficult to do that the bigger you get. But in my opinion, those small groups like creating your little pod where you can open up and there's vulnerability and it's the leader is expressing that and showcasing that, then you can kind of continue it on. But it's really, really difficult to create that level of openness when you're dealing with like 200 people. Yeah.

I mean, I think it's really difficult to do that the bigger you get. But in my opinion, those small groups like creating your little pod where you can open up and there's vulnerability and it's the leader is expressing that and showcasing that, then you can kind of continue it on. But it's really, really difficult to create that level of openness when you're dealing with like 200 people. Yeah.

Yeah. How do you keep that customer connection though? As you grow, how do you make sure that everyone is really staying in the mindset of the customer and staying connected to the customer's needs?

Yeah. How do you keep that customer connection though? As you grow, how do you make sure that everyone is really staying in the mindset of the customer and staying connected to the customer's needs?

Yeah. How do you keep that customer connection though? As you grow, how do you make sure that everyone is really staying in the mindset of the customer and staying connected to the customer's needs?

Can you define dog food for us? Because you guys say this all the time and I had to ask what it was the other day.

Can you define dog food for us? Because you guys say this all the time and I had to ask what it was the other day.

Can you define dog food for us? Because you guys say this all the time and I had to ask what it was the other day.

Yeah. Using the product is so, so key. And it's definitely difficult if you're in like a SaaS based business and You can't necessarily use the product, at least as in depth as your customers are. But I've also at times had teams like actually go and be with the customer.

Yeah. Using the product is so, so key. And it's definitely difficult if you're in like a SaaS based business and You can't necessarily use the product, at least as in depth as your customers are. But I've also at times had teams like actually go and be with the customer.

Yeah. Using the product is so, so key. And it's definitely difficult if you're in like a SaaS based business and You can't necessarily use the product, at least as in depth as your customers are. But I've also at times had teams like actually go and be with the customer.