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Lauren Wood

๐Ÿ‘ค Speaker
2595 total appearances

Appearances Over Time

Podcast Appearances

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

And I think especially as we think about purpose, it's so incredibly important that we are approaching AI from a values-driven place. What is it that we really are looking to get from this technology? How can we use it in a way that is still aligned with our purpose and our values? And I'm curious to get your take as we talk about digital transformation. How...

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

And I think especially as we think about purpose, it's so incredibly important that we are approaching AI from a values-driven place. What is it that we really are looking to get from this technology? How can we use it in a way that is still aligned with our purpose and our values? And I'm curious to get your take as we talk about digital transformation. How...

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

And I think especially as we think about purpose, it's so incredibly important that we are approaching AI from a values-driven place. What is it that we really are looking to get from this technology? How can we use it in a way that is still aligned with our purpose and our values? And I'm curious to get your take as we talk about digital transformation. How...

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

organizations can keep that sense of purpose as we embark on a whole new way of working.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

organizations can keep that sense of purpose as we embark on a whole new way of working.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

organizations can keep that sense of purpose as we embark on a whole new way of working.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

It's important to get started now. It's important to start playing and understanding what can AI do for us. It can apply to so many different areas of the business. It can help us to level up our employees, but there's a lot of implications on our businesses. And I think something that I would say to add to what you just shared is really aligning before we even dive in, really aligning on

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

It's important to get started now. It's important to start playing and understanding what can AI do for us. It can apply to so many different areas of the business. It can help us to level up our employees, but there's a lot of implications on our businesses. And I think something that I would say to add to what you just shared is really aligning before we even dive in, really aligning on

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

It's important to get started now. It's important to start playing and understanding what can AI do for us. It can apply to so many different areas of the business. It can help us to level up our employees, but there's a lot of implications on our businesses. And I think something that I would say to add to what you just shared is really aligning before we even dive in, really aligning on

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

What are the values that we hold around AI? How does this connect to our business? What is green light? What is red light? And how do we create clarity for everyone involved, everyone in the organization around how we are approaching AI and what it means for us? Because I think so often I see organizations just... Diving into it and they're like, oh, cool, this can fix this and this can fix this.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

What are the values that we hold around AI? How does this connect to our business? What is green light? What is red light? And how do we create clarity for everyone involved, everyone in the organization around how we are approaching AI and what it means for us? Because I think so often I see organizations just... Diving into it and they're like, oh, cool, this can fix this and this can fix this.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

What are the values that we hold around AI? How does this connect to our business? What is green light? What is red light? And how do we create clarity for everyone involved, everyone in the organization around how we are approaching AI and what it means for us? Because I think so often I see organizations just... Diving into it and they're like, oh, cool, this can fix this and this can fix this.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

It's just a free for all. We need to create some structure. We need to create our sandbox, our own unique sandbox that everyone can play in because the opportunities are truly endless. But without boundaries, one... creativity is actually stifled. Boundaries create creativity. It creates space for creativity. We know how far we can go. We don't have to question, is this right or is this wrong?

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

It's just a free for all. We need to create some structure. We need to create our sandbox, our own unique sandbox that everyone can play in because the opportunities are truly endless. But without boundaries, one... creativity is actually stifled. Boundaries create creativity. It creates space for creativity. We know how far we can go. We don't have to question, is this right or is this wrong?

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

It's just a free for all. We need to create some structure. We need to create our sandbox, our own unique sandbox that everyone can play in because the opportunities are truly endless. But without boundaries, one... creativity is actually stifled. Boundaries create creativity. It creates space for creativity. We know how far we can go. We don't have to question, is this right or is this wrong?

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

Am I allowed to do this? Is my boss going to get mad? Let's create that clarity for people in the Bad situations from happening that are going to be deeply embarrassing and hinder your customer and employee experience, which, as we've talked about today, is so essential to business success. So, Sujay, we're running out of time here and I'm so sad because I know we could go on forever.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

Am I allowed to do this? Is my boss going to get mad? Let's create that clarity for people in the Bad situations from happening that are going to be deeply embarrassing and hinder your customer and employee experience, which, as we've talked about today, is so essential to business success. So, Sujay, we're running out of time here and I'm so sad because I know we could go on forever.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

Am I allowed to do this? Is my boss going to get mad? Let's create that clarity for people in the Bad situations from happening that are going to be deeply embarrassing and hinder your customer and employee experience, which, as we've talked about today, is so essential to business success. So, Sujay, we're running out of time here and I'm so sad because I know we could go on forever.

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

About these topics. But I have two last questions for you. The first is we ask all of our guests these questions. The first question I have for you is I'd love to hear about a recent experience that you had with a brand, a company, an organization that left you impressed. What was that experience?

Experts of Experience
Return on Experience: The Secret Metric Every Business Needs to Know

About these topics. But I have two last questions for you. The first is we ask all of our guests these questions. The first question I have for you is I'd love to hear about a recent experience that you had with a brand, a company, an organization that left you impressed. What was that experience?