Lisa He

If a customer complains and doesn't want to pay the bill, she wouldn't really know what to do.

Yeah, so a lot of tiny, tiny issues, which I think would have been OK 30 years ago, but in today's day and age, it's really not OK.

So we still manually take the orders with a pen and paper.

And then once we've taken the order, we rip it off and fold the little paper here.

And then we put it through this metal tube and then throw this thing down the tube to the kitchen.

The tube thing is fine, but sometimes the orders do get stuck as well, so we're left waiting.

half an hour later saying, where's table nine's order?

Where's it gone?

And that's when you have to stick a stick down the chute.

Yes, exactly, exactly.

And also sometimes the order got lost a month ago and then suddenly today the order comes down.

So suddenly so much food has come up and no one's ordered it.

So I kind of planned to maybe document the journey for one to three months and eventually maybe some local people will see the video and

And some people will come in.

But what actually happened is just that first video took off completely.

And which was really unexpected.

So I posted the video on a Sunday evening and Mondays were closed.

So when we opened on Tuesday morning, it was still kind of normal.

It was just one customer and one influencer.

We're like, okay.