Luis Paarup

Maybe take us through a bit of that.

And PhDs doing customer support now.

Yeah.

Well, you know, Pablo, to build on that, it also strikes me that you make the employees, the human employees of many of your customers also more human insofar as, you know, I think it was Keely was telling me a story about DHL and Home Depot and the folks that had previously spent all week on a phone trying to just schedule deliveries with Home Depot were now taking folks out for dinner and building deeper relationships.

Yeah.

Maybe talk a bit about what is the future of sort of humans and agents working together in these enterprises?