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Lyssa McGowan

๐Ÿ‘ค Speaker
330 total appearances

Appearances Over Time

Podcast Appearances

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

She's fabulous, but she was a real culture carrier for the business and a kind of lightning rod and very much kind of, you know, could just sense because it was such a different culture to Sky. And such a different culture to McKinsey where I'd done the big stints in my career. I needed that help and just figuring out what was going on bubbling under the surface.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

She's fabulous, but she was a real culture carrier for the business and a kind of lightning rod and very much kind of, you know, could just sense because it was such a different culture to Sky. And such a different culture to McKinsey where I'd done the big stints in my career. I needed that help and just figuring out what was going on bubbling under the surface.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

We are the biggest funder, grant maker to rescue charities across the UK. We support over 800 rescues and have donated ยฃ50 million over the last decade to supporting them. And we also, in the cost of living crisis, launched a scheme to feed pets because human food banks were reporting that humans were

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

We are the biggest funder, grant maker to rescue charities across the UK. We support over 800 rescues and have donated ยฃ50 million over the last decade to supporting them. And we also, in the cost of living crisis, launched a scheme to feed pets because human food banks were reporting that humans were

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

We are the biggest funder, grant maker to rescue charities across the UK. We support over 800 rescues and have donated ยฃ50 million over the last decade to supporting them. And we also, in the cost of living crisis, launched a scheme to feed pets because human food banks were reporting that humans were

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

People were taking food and sharing it with their pets because they didn't want their pets to go hungry. So we stepped in and did it with the Blue Cross, did a food bank. So we're pretty close to those issues. And I think what actually happened is during the pandemic, you know, all the shelters emptied as all the pets got adopted.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

People were taking food and sharing it with their pets because they didn't want their pets to go hungry. So we stepped in and did it with the Blue Cross, did a food bank. So we're pretty close to those issues. And I think what actually happened is during the pandemic, you know, all the shelters emptied as all the pets got adopted.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

People were taking food and sharing it with their pets because they didn't want their pets to go hungry. So we stepped in and did it with the Blue Cross, did a food bank. So we're pretty close to those issues. And I think what actually happened is during the pandemic, you know, all the shelters emptied as all the pets got adopted.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

And then afterwards, there was an increase, but actually only in proportion to the pet population. You know, the big stories about all these abandonments, they're not really borne out in the numbers. I mean, they make a good newspaper headline, but Most people, as you would know, Simon, would not give up their pet unless they absolutely had to.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

And then afterwards, there was an increase, but actually only in proportion to the pet population. You know, the big stories about all these abandonments, they're not really borne out in the numbers. I mean, they make a good newspaper headline, but Most people, as you would know, Simon, would not give up their pet unless they absolutely had to.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

And then afterwards, there was an increase, but actually only in proportion to the pet population. You know, the big stories about all these abandonments, they're not really borne out in the numbers. I mean, they make a good newspaper headline, but Most people, as you would know, Simon, would not give up their pet unless they absolutely had to.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

And some of that might be cost of living and some of that might be, you know, they took on a pet while they were working from home and they really don't have the capacity to care for them. Equally, they may have become too elderly to care for them. I mean, these are things that have been going on for years and years, but people are really reluctant, rightly so, to give up their companions.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

And some of that might be cost of living and some of that might be, you know, they took on a pet while they were working from home and they really don't have the capacity to care for them. Equally, they may have become too elderly to care for them. I mean, these are things that have been going on for years and years, but people are really reluctant, rightly so, to give up their companions.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

And some of that might be cost of living and some of that might be, you know, they took on a pet while they were working from home and they really don't have the capacity to care for them. Equally, they may have become too elderly to care for them. I mean, these are things that have been going on for years and years, but people are really reluctant, rightly so, to give up their companions.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

So it's not that there was like this wave of adoptions. And we did respond, we have an adoptions club, so you can get all the benefits of our puppy and kitten club. But yeah, I'm really proud of the work we're doing with the Blue Cross to keep dogs and cats in the homes with their owners rather than having to give them up for adoption.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

So it's not that there was like this wave of adoptions. And we did respond, we have an adoptions club, so you can get all the benefits of our puppy and kitten club. But yeah, I'm really proud of the work we're doing with the Blue Cross to keep dogs and cats in the homes with their owners rather than having to give them up for adoption.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

So it's not that there was like this wave of adoptions. And we did respond, we have an adoptions club, so you can get all the benefits of our puppy and kitten club. But yeah, I'm really proud of the work we're doing with the Blue Cross to keep dogs and cats in the homes with their owners rather than having to give them up for adoption.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

I know, when Barney ate my brand new shoes, I was a bit like, oh, I don't know, but yeah.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

I know, when Barney ate my brand new shoes, I was a bit like, oh, I don't know, but yeah.

Redefiners
Paws, Purpose & Profit: A Conversation with Pets at Home CEO Lyssa McGowan

I know, when Barney ate my brand new shoes, I was a bit like, oh, I don't know, but yeah.