Mads
๐ค SpeakerAppearances Over Time
Podcast Appearances
And that will maybe for a quarter or two take a little bit momentum out of your hyper growth, but it's a very, very big investment for us as a product-led company.
Very, very good question, Nathan.
Actually, it is a double thing we're doing here.
We're doing things in parallel.
We want to keep the momentum of the great growth that SolveMate has built with a great number of customers that we are not the platform for yet today.
And also respect there are many platforms out there that are doing a great job for different types of businesses.
And we really want to leverage that
to stay in the game to be the best automation chatbot vendor.
But of course, in parallel, we are integrating the technology
the know-how, the product deeply into the platform.
But if you use all your time and just merging things together from a go-to-market product perspective, you will lose a lot of the great momentum that's created both in Dixter and Saltmate.
So we are doing both.
Maybe we're not going to do that forever, but today from a product perspective, and of course you have to have priorities on product,
on the standalone roadmap versus the combined roadmap where it's an integration.
For instance, a very down-to-earth but a very strategic move for us is that we just launched Dixon Messenger.
With no disrespect, we call it an intercom killer because it's taking basically live chat, messaging, and bringing it to a whole new level with typically brands that have many channels and many conversations back to that idea.
And, of course, both deliver you from a knowledge-based perspective, self-serve, knowledge, guides, and, of course, the chatbot that can warmly handle between an agent in VIXR and back to the consumer and back and forth again.
It's a very natural project that is very strategic to us that we are doing second half.
So that's coming already as a big outcome of the integration between VIXR and SaltMate.
On the goes market side, we will probably stay in dual mode for the foreseeable future.