Mario Harik

So usually the more junior people get to speak first, so they can actually, we can hear their perspective there as well.

Depending on the meetings, not all of them we use AI, but any type of structured meeting where we are discussing effectively, say, an operating review, we do use AI to both take notes and summarize the meetings.

And in many cases, we send back out the takeaways to the team so they actually get to see what was discussed and what were the key things that we focused on as a team.

But I would say for any meeting where it's more structured, where you have more attendees, et cetera, then I'd say it's consistent how we use AI.

If it's a small get together to figure out something that we get a status update or a progress update, then we might not use AI for that.

I think overall, so if you look at late last year, typically on a once a year basis, we get together the team and then we walk through the strategic levers that we have as an organization and we give ourselves a score, an assessment.

How did we do in this area, that area, that area?

But then we think about how should we evolve the strategy?

Should we do something different when it comes to that particular lever in the company?

So for those kind of much more elaborate or involved type sessions where you're spending two, three days with the team to change your strategy, in that particular case, we use AI and then we send back out the action items and then we effectively use that to inform or change the levers of our strategy.

But then you still have to summarize them and come up with the key themes in terms of how we address that.

So depending for something that elaborate where you're spending a lot of brainpower over a few days

to potentially change the direction we're going in as a company.

We use AI extensively for those kind of sessions.

If we're having a weekly staff meeting where we are actually going through the key KPIs, how they perform for the prior week, how they are performing month to date, how they are performing quarter to date, obviously AI becomes a bit less important because even the actions that come out of those meetings typically are a handful where it's very easily understood that, okay, I'm going to take this and do something about it.

How do you end the meetings?

Typically, the last part of the meeting that I personally like to do is actually have everybody give their takeaways.

And what I find fascinating is that everybody then as they walk through it, you can see how they interpreted everything that they heard.

And I always find it very fascinating to see what every person took away.

And I usually do it in two ways.