Mark Rampolla

And we'll indicate some of the key aspects of the culture. We absolutely advise all of our companies are using either coaches or outside advisors that have our sort of talent and culture experts at least check in and help founders and teams think through how to assess and look at their culture. Those are a few.

And we'll indicate some of the key aspects of the culture. We absolutely advise all of our companies are using either coaches or outside advisors that have our sort of talent and culture experts at least check in and help founders and teams think through how to assess and look at their culture. Those are a few.

And we'll indicate some of the key aspects of the culture. We absolutely advise all of our companies are using either coaches or outside advisors that have our sort of talent and culture experts at least check in and help founders and teams think through how to assess and look at their culture. Those are a few.

And like you said, any of these, I find the great companies, every function they're looking at that way, right? Get an outside perspective. What's best in class? What are we doing on customer attention? What are we doing on operations and finance? What are we doing in marketing? And what are we doing on people and talent? And having that outside perspective.

And like you said, any of these, I find the great companies, every function they're looking at that way, right? Get an outside perspective. What's best in class? What are we doing on customer attention? What are we doing on operations and finance? What are we doing in marketing? And what are we doing on people and talent? And having that outside perspective.

And like you said, any of these, I find the great companies, every function they're looking at that way, right? Get an outside perspective. What's best in class? What are we doing on customer attention? What are we doing on operations and finance? What are we doing in marketing? And what are we doing on people and talent? And having that outside perspective.

The other thing that came to mind for me as you were sharing that is, One of the things, I've run numerous organizations, up to 300 people. And to what you said is very true. It's virtually impossible to be in it and look at it at the same time. And in addition to outside talent assessments and advisors, one thing I'm a big fan of is facilitators.

The other thing that came to mind for me as you were sharing that is, One of the things, I've run numerous organizations, up to 300 people. And to what you said is very true. It's virtually impossible to be in it and look at it at the same time. And in addition to outside talent assessments and advisors, one thing I'm a big fan of is facilitators.

The other thing that came to mind for me as you were sharing that is, One of the things, I've run numerous organizations, up to 300 people. And to what you said is very true. It's virtually impossible to be in it and look at it at the same time. And in addition to outside talent assessments and advisors, one thing I'm a big fan of is facilitators.

Because it's virtually impossible, there's a lot of research on this in group dynamics, to be both the leader and the facilitator of a meeting, even just every meeting, right? So we as a firm, we spend the money and have professional dedicated facilitators for our big meetings, right? And it just pays huge dividends to get that.

Because it's virtually impossible, there's a lot of research on this in group dynamics, to be both the leader and the facilitator of a meeting, even just every meeting, right? So we as a firm, we spend the money and have professional dedicated facilitators for our big meetings, right? And it just pays huge dividends to get that.

Because it's virtually impossible, there's a lot of research on this in group dynamics, to be both the leader and the facilitator of a meeting, even just every meeting, right? So we as a firm, we spend the money and have professional dedicated facilitators for our big meetings, right? And it just pays huge dividends to get that.

Not every company can afford that at every size, but there's something particularly for big strategy meetings, for larger groups, like having professional facilitation.

Not every company can afford that at every size, but there's something particularly for big strategy meetings, for larger groups, like having professional facilitation.

Not every company can afford that at every size, but there's something particularly for big strategy meetings, for larger groups, like having professional facilitation.

Oh, I love it.

Oh, I love it.

Oh, I love it.

Look, in another life, I would be a facilitator. I think it's incredible skill. And I've had some training in that as well. But what I've learned is even though I consider myself pretty good at it, I can't be the leader in the room and do that, right? It just, the mind doesn't work that way. And there's a lot of research around group dynamics that show why it's challenging. So very cool.

Look, in another life, I would be a facilitator. I think it's incredible skill. And I've had some training in that as well. But what I've learned is even though I consider myself pretty good at it, I can't be the leader in the room and do that, right? It just, the mind doesn't work that way. And there's a lot of research around group dynamics that show why it's challenging. So very cool.