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Martin Casado

๐Ÿ‘ค Speaker
440 total appearances

Appearances Over Time

Podcast Appearances

The a16z Show
AI Agents and the Fight for Customer Data

Like that pattern I just described, it's extremely easy to get a correct replica just by copying it all over and over, but very expensive to operate in the long run.

The a16z Show
AI Agents and the Fight for Customer Data

Yeah, I think, number one, you should insist on having a copy of all of your own company data in a data lake that you control.

The a16z Show
AI Agents and the Fight for Customer Data

don't let go of that for any vendor.

The a16z Show
AI Agents and the Fight for Customer Data

You have a lot of leverage.

The a16z Show
AI Agents and the Fight for Customer Data

These vendors actually have a lot of obligations to let you do that.

The a16z Show
AI Agents and the Fight for Customer Data

The reason why they get away with blocking people is simply because people don't fight.

The a16z Show
AI Agents and the Fight for Customer Data

So pick fights.

The a16z Show
AI Agents and the Fight for Customer Data

And write it into your...

The a16z Show
AI Agents and the Fight for Customer Data

If you have big contracts with vendors and you're redlining your MSAs, write language guaranteeing your own data access into those MSAs.

The a16z Show
AI Agents and the Fight for Customer Data

We have model language on opendateinfrastructure.com.

The a16z Show
AI Agents and the Fight for Customer Data

that we recommend you incorporate into your MSAs.

The a16z Show
AI Agents and the Fight for Customer Data

And even if you don't get it, just by asking for it, you are sending a signal.

The a16z Show
AI Agents and the Fight for Customer Data

So, you know, if it's a $10,000 contract, don't do it.

The a16z Show
AI Agents and the Fight for Customer Data

But if you're signing, you know, $500K million contracts, insist on data access in your MSA.

The a16z Show
AI Agents and the Fight for Customer Data

And you will find, surprisingly often, that you get it.

The a16z Show
AI Agents and the Fight for Customer Data

I actually set up OpenClaw.

The a16z Show
AI Agents and the Fight for Customer Data

That's great.

The a16z Show
AI Agents and the Fight for Customer Data

Well, I set up OpenClaw and then I turned off of it onto NanoClaw because it's such a monstrous piece of over-complex software.

The a16z Show
AI Agents and the Fight for Customer Data

And then I actually turned off NanoClaw onto Nanobot, which is what I've stuck with.

The a16z Show
AI Agents and the Fight for Customer Data

But I use it to manage my tennis team.