Martin Casado
๐ค SpeakerAppearances Over Time
Podcast Appearances
But it has its own identity.
Okay, so this is what I'm going to say.
It has its own email.
I run it on a VM.
It's got its own WhatsApp number, its own email address.
I think it is a intermediate form.
I think the reason this works well is because you can slot it in to the existing workflows without having to refactor the whole universe.
So in my example of my agent that manages my USTA tennis team, it can email with the players, it can go to the USTA website, check the schedule, make lineups, check availability.
And it works well having its own identity because it can slot into all of these existing workflows that were designed for humans.
At Fivetran, we have an AI agent that helps respond to support tickets that goes and inspects the logs, inspects the code.
It uses all the context that we centralized with Fivetran to find out what is going on with this customer client.
what might be the solution to this problem, and it drafts responses.
And right now, it slots into the system a lot like a person would, but we are working on making the whole thing just a closed-loop pure AI system where it will only have one identity.
There will just be the connector troubleshooter Borg hive mind.
I don't know.
The systems that I've worked on, browser use has never been necessary.
Browser, browser use has a big cost, which is very slow.
Uh, and it consumes a lot of tokens.
Uh, and I have found that, uh, in my tennis example, the USDA website does not have any anti-scraping provisions.