Martin Lewis

Thank you very much.

Now, let's get back on with the actual content.

Now, I've got a big update for you on car finance mis-selling.

You will remember millions of people have mis-sold and are due hundreds of pounds back, although when is a big question.

And this is all because in March, the financial regulator, the FCA, announced finally a £9 billion mass redress scheme for the 12 million mis-sold motor vehicle finance agreements.

But this, in a way, isn't about that, although many of you have questions on that and we're going to come to those in a moment.

This is about the fact that the regulator is now saying many people who used claims management companies or CMCs or firms of solicitors, which also counter CMCs in this case, to do their claims for motor finance mis-selling failed.

have been misled and should complain about the CMC.

So it's like a double whammy.

Not only are people complaining about missold car finance agreements in the first place, but now it has launched a template letter for people to complain about being misled by car...

by car finance claims management companies.

I mean, it's almost tough to get my words around because it's so complicated.

I mean, this almost feels like a joke, doesn't it?

You've got, have you been missold, claims management company, over your missold car finance agreement?

Well, you may have been missold and you should put a complaint in.

It's like a meta case of misselling.

So we need to separate it out and understand what's going on.

So what I want to do first, I'm going to talk about the latest news, which is for those people who are unhappy with their claims firm.

or those who think it treated you unfairly.

We'll come on to how you reclaim car finance mis-selling and whether that's you in a moment because we've been swamped with people's questions on that.