Matt Abrahams

You got to practice.

Nobody has ever thought their way to better communication.

You have to do it.

You have to reflect.

You know, that definition of insanity, doing the same thing over and over again, expecting different results, that's how many people communicate.

Every night before I go to bed, I spend one minute writing down what went well and what didn't go well in my communication that day.

And every Sunday, I spend five minutes going back over the previous week and I make a plan for the following week.

I'm not saying I'm a great communicator, but I certainly believe I'm a better communicator because I've been doing that practice for years.

You do that every week?

Every day.

I have a journal.

I write down one or two things that I thought went well and one or two things I thought didn't go well.

And then I pick one.

On the Sunday, I review them.

And it has helped me.

And then the final step in that is feedback.

You have to have trusted others who can give you honest feedback.

But yeah, that reflection practice I've been doing for a long time.

How long?

Probably...