Matt Abrahams

Let's just do what we can to get through them, and that's going to help.

That was awesome.

Contingency planning is a really important part of all communication, is thinking about what could happen that would lead this conversation or communication in one direction or the other, positive or negative.

How would I respond?

It makes sense.

When you plan a trip, a vacation, you think about what happens if the flight's delayed?

What happens if the room isn't ready?

We should do that in our communication as well, not to script it out, but just to be ready.

So I think everybody listening now, what would you do if your technology didn't work in that moment?

Think about it.

And then when it happens, you've got that recovery plan and that you just build that confidence.

Perhaps he had thought about what happens if I can't use my tech.

And that's what helped him be calm.

The ability to stand in silence in front of people demonstrates confidence in so many ways.

And so the fact that he was able to take care of business in silence, I think, added to that.

Oh, absolutely.

You taught me when you were a guest on my show a lot about breath and how breath can impact not only your confidence and the anxiety you feel, but how doing breath work can really help you still

your whole body and allow your natural voice to come out.

Because when we get anxious, we breathe shallow, less air is being pushed out, it's being pushed out faster, our voice starts sounding like this.

And sometimes this is actually really appropriate.