Matt Best

Brilliant. Brilliant. And as you'll know from and as the rest of our audience will know, as is customary, we ask a question about what's been interesting, what's been going on in your week. So, Johnny, I'm going to come to you first. And nice to see you as always. But what's been going on in your world over the last seven to 10 days?

Brilliant. Brilliant. And as you'll know from and as the rest of our audience will know, as is customary, we ask a question about what's been interesting, what's been going on in your week. So, Johnny, I'm going to come to you first. And nice to see you as always. But what's been going on in your world over the last seven to 10 days?

So, yeah. Yeah, harmony, nice. And, Johnny, there's nothing that a pregnant woman, in my experience, the thing about my wife that likes least is watching the other half sup a nice cold beer in the sunshine at about 12 o'clock on holiday. So, yeah.

So, yeah. Yeah, harmony, nice. And, Johnny, there's nothing that a pregnant woman, in my experience, the thing about my wife that likes least is watching the other half sup a nice cold beer in the sunshine at about 12 o'clock on holiday. So, yeah.

One of us should have a good time. Fantastic. Similarly, reconnecting with family, right? I think that's been something that for me over the weekend, I've been fortunate to have my parents come and visit, which is always nice. And it's good for the kids to get some time with their grandparents as well. So I've just had a really, yeah, really nice time kind of connecting.

One of us should have a good time. Fantastic. Similarly, reconnecting with family, right? I think that's been something that for me over the weekend, I've been fortunate to have my parents come and visit, which is always nice. And it's good for the kids to get some time with their grandparents as well. So I've just had a really, yeah, really nice time kind of connecting.

And when you think about that, work life harmony peace right just a bit of prioritizing time had a couple of really involved weeks at work which have been really great really kind of rewarding in lots of ways but tiring in others and sometimes it's good to be able to just go i need to disconnect from this a little bit and reconnect with the family time so that's been what's going on in my world

And when you think about that, work life harmony peace right just a bit of prioritizing time had a couple of really involved weeks at work which have been really great really kind of rewarding in lots of ways but tiring in others and sometimes it's good to be able to just go i need to disconnect from this a little bit and reconnect with the family time so that's been what's going on in my world

And Leslie, how about you?

And Leslie, how about you?

So thank you so much. And it's interesting you say around the childhood piece. I was listening to Simon Sinek on the High Performance podcast recently, and he was talking, you know, in order to help people find their why, it always starts with a childhood memory because it's such a guiding principle in life. Who we become and how we become that way.

So thank you so much. And it's interesting you say around the childhood piece. I was listening to Simon Sinek on the High Performance podcast recently, and he was talking, you know, in order to help people find their why, it always starts with a childhood memory because it's such a guiding principle in life. Who we become and how we become that way.

And I think it's a really interesting thing to reflect on. I think it's that time away, right? It's that time out of the day to day. And like you said, out of the numbers and out of the data and out of conversations about specific accounts and specific situations and into something that's a little bit freer and allows everyone to be their self a little bit.

And I think it's a really interesting thing to reflect on. I think it's that time away, right? It's that time out of the day to day. And like you said, out of the numbers and out of the data and out of conversations about specific accounts and specific situations and into something that's a little bit freer and allows everyone to be their self a little bit.

It's just great to get to know people like that. And yeah, thank you for sharing that story with us, Leslie. That's fantastic. And I mean, as we go into the heart of today's conversation, really what we'd hope to get your perspective and insight on. And as Johnny said, you've already dropped a couple of insight bombs, if you like, on us and the audience, which is fantastic.

It's just great to get to know people like that. And yeah, thank you for sharing that story with us, Leslie. That's fantastic. And I mean, as we go into the heart of today's conversation, really what we'd hope to get your perspective and insight on. And as Johnny said, you've already dropped a couple of insight bombs, if you like, on us and the audience, which is fantastic.

But we know that, again, going back into that sort of looking at your career, that you're passionate about sort of customer centricity and how important that is to a business. And that's really what we're looking forward to diving into in a little bit more detail with you.

But we know that, again, going back into that sort of looking at your career, that you're passionate about sort of customer centricity and how important that is to a business. And that's really what we're looking forward to diving into in a little bit more detail with you.

Before that, though, it would be really great, I think, for the audience and for Johnny and I just understand a little bit more, hear a bit more about your journey so far. You know, you've held some incredibly senior roles in a really competitive market and a really competitive space. Could you just talk us through your journey so far?

Before that, though, it would be really great, I think, for the audience and for Johnny and I just understand a little bit more, hear a bit more about your journey so far. You know, you've held some incredibly senior roles in a really competitive market and a really competitive space. Could you just talk us through your journey so far?