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Matt Best

๐Ÿ‘ค Speaker
724 total appearances

Appearances Over Time

Podcast Appearances

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

Sales is about understanding what somebody needs to aligning to those needs and then winning together. And I think she encapsulated that really nicely in her examples, hadn't she, Johnny? So yeah, I'm borrowing yours there. I think the other thing for me and my real key takeaway was she talked about how she helps her team in staying client-centric. And so many people I speak to

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

Sales is about understanding what somebody needs to aligning to those needs and then winning together. And I think she encapsulated that really nicely in her examples, hadn't she, Johnny? So yeah, I'm borrowing yours there. I think the other thing for me and my real key takeaway was she talked about how she helps her team in staying client-centric. And so many people I speak to

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

turn around and say, we're a client-centric team. We're all in it together. And sometimes what that can cause is just chaos and havoc.

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

turn around and say, we're a client-centric team. We're all in it together. And sometimes what that can cause is just chaos and havoc.

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

And without the clarity that she shared, the importance of having that track to run on and the team having clear responsibilities about what they needed to do, but at the same time maintaining this universal, unified focus on the client and the client being at the heart of all those decisions, I think is such a hard thing to achieve. And she's clearly

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

And without the clarity that she shared, the importance of having that track to run on and the team having clear responsibilities about what they needed to do, but at the same time maintaining this universal, unified focus on the client and the client being at the heart of all those decisions, I think is such a hard thing to achieve. And she's clearly

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

done that and continues to work to reinforce that in her organization. I found that really, really inspiring.

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

done that and continues to work to reinforce that in her organization. I found that really, really inspiring.

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

So I think for me, it's about, you know, thinking about how I take that into the advice and the guidance that I'm giving my clients when it comes to creating that robust sort of end to end process that has to have a certain amount of structure whilst retaining this vital focus on client centricity. And I think that was, yeah, stand out for me. Again, what a fantastic conversation.

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

So I think for me, it's about, you know, thinking about how I take that into the advice and the guidance that I'm giving my clients when it comes to creating that robust sort of end to end process that has to have a certain amount of structure whilst retaining this vital focus on client centricity. And I think that was, yeah, stand out for me. Again, what a fantastic conversation.

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

As you said at the beginning here, Johnny, her energy is just, I think we could have talked for hours. So thank you again so much to Leslie Ronaldson, VP of Sales in EMEA for Gong, for joining us on the Growth Workshop podcast and all of our listeners out there. We hope you enjoyed it as much as we did. And a bow for Johnny and I. See you next time. For more insights, make sure you subscribe.

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

As you said at the beginning here, Johnny, her energy is just, I think we could have talked for hours. So thank you again so much to Leslie Ronaldson, VP of Sales in EMEA for Gong, for joining us on the Growth Workshop podcast and all of our listeners out there. We hope you enjoyed it as much as we did. And a bow for Johnny and I. See you next time. For more insights, make sure you subscribe.

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

And if you enjoy the journey, don't forget to leave us a review. Your feedback fuels our growth. Until next time, keep up that forward thinking mindset. Goodbye.

The Growth Workshop Podcast
Episode 6 Review - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

And if you enjoy the journey, don't forget to leave us a review. Your feedback fuels our growth. Until next time, keep up that forward thinking mindset. Goodbye.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

Hello and welcome to the Growth Workshop Podcast with your hosts, me, Matt Best and Jonny Adams. In this podcast, we'll be sharing insights from our combined 30 plus years experience and hearing from other industry leaders to get their thoughts and perspectives on what growth looks like in modern business.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

Hello and welcome to the Growth Workshop Podcast with your hosts, me, Matt Best and Jonny Adams. In this podcast, we'll be sharing insights from our combined 30 plus years experience and hearing from other industry leaders to get their thoughts and perspectives on what growth looks like in modern business.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

We'll cover all aspects of leadership, sales, account development and customer success, alongside other critical elements required to build an effective growth engine for your business. This podcast is aimed at leaders from exec all the way down to line managers. Hello and welcome to the Growth Workshop podcast with myself, Matt Best, and my co-host, Johnny Adams.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

We'll cover all aspects of leadership, sales, account development and customer success, alongside other critical elements required to build an effective growth engine for your business. This podcast is aimed at leaders from exec all the way down to line managers. Hello and welcome to the Growth Workshop podcast with myself, Matt Best, and my co-host, Johnny Adams.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

Today, we're joined by the fantastic Leslie Ronaldson, a friend of our business now for a number of years and a familiar face to a few of us here. So we're thrilled to have you on with us today, Leslie. So thank you so much for joining.

The Growth Workshop Podcast
Episode 6 - Centricity in SaaS: Lesley Ronaldson Keeps the Customer First

Today, we're joined by the fantastic Leslie Ronaldson, a friend of our business now for a number of years and a familiar face to a few of us here. So we're thrilled to have you on with us today, Leslie. So thank you so much for joining.