Matt Best

It's because stuff's falling out the back.

It's because stuff's falling out the back.

That's a fantastic post for us to end today's conversation. So Teresa Allen, the founder of Magnus Consulting, to her more than this name, join us for part two as we continue this conversation. For more insights, make sure you subscribe. And if you enjoy the journey, don't forget to leave us a review. Your feedback fuels our growth. Until next time, keep up that forward thinking mindset. Goodbye.

That's a fantastic post for us to end today's conversation. So Teresa Allen, the founder of Magnus Consulting, to her more than this name, join us for part two as we continue this conversation. For more insights, make sure you subscribe. And if you enjoy the journey, don't forget to leave us a review. Your feedback fuels our growth. Until next time, keep up that forward thinking mindset. Goodbye.

Hello and welcome to the Growth Workshop Podcast with your hosts, me, Matt Best and Jonny Adams. In this podcast, we'll be sharing insights from our combined 30 plus years experience and hearing from other industry leaders to get their thoughts and perspectives on what growth looks like in modern business.

Hello and welcome to the Growth Workshop Podcast with your hosts, me, Matt Best and Jonny Adams. In this podcast, we'll be sharing insights from our combined 30 plus years experience and hearing from other industry leaders to get their thoughts and perspectives on what growth looks like in modern business.

We'll cover all aspects of leadership, sales, account development and customer success, alongside other critical elements required to build an effective growth engine for your business. This podcast is aimed at leaders from exec all the way down to line managers. Welcome back. We're here to continue our conversation.

We'll cover all aspects of leadership, sales, account development and customer success, alongside other critical elements required to build an effective growth engine for your business. This podcast is aimed at leaders from exec all the way down to line managers. Welcome back. We're here to continue our conversation.

We are thrilled to have Charlotte Smith on the Growth Workshop podcast, an experienced people manager specializing in talent strategies and currently working with Trilogy International. I think quite often the clients that we work with, some of the stuff that we just observe as well in the market is you've got this, yeah, yeah, yeah, okay, yeah, yeah, I know what I need to do. This is my token.

We are thrilled to have Charlotte Smith on the Growth Workshop podcast, an experienced people manager specializing in talent strategies and currently working with Trilogy International. I think quite often the clients that we work with, some of the stuff that we just observe as well in the market is you've got this, yeah, yeah, yeah, okay, yeah, yeah, I know what I need to do. This is my token.

And we kind of walk off and go, right. That feels like a real challenge for those leaders in that space where the business is saying, let's go in this direction. This is great. We're going to have a client-centric approach to the way that we win work, the way that we serve our clients. Great.

And we kind of walk off and go, right. That feels like a real challenge for those leaders in that space where the business is saying, let's go in this direction. This is great. We're going to have a client-centric approach to the way that we win work, the way that we serve our clients. Great.

By the time it lands on the desk of a junior person who's had their feet under the desk for less than five years, how does that translate?

By the time it lands on the desk of a junior person who's had their feet under the desk for less than five years, how does that translate?

It's that tying together, knitting together, everybody rowing the boat in the same direction, right? And no one's kind of fighting. And it's so great to hear that example, Charlotte, thank you for sharing. I know our audience will really appreciate that and maybe see some of that in their own organizations.

It's that tying together, knitting together, everybody rowing the boat in the same direction, right? And no one's kind of fighting. And it's so great to hear that example, Charlotte, thank you for sharing. I know our audience will really appreciate that and maybe see some of that in their own organizations.

Something you said just previously and I think that was particularly interesting or that sort of jumped out for me is how you've, what you're doing with your business and how you're enabling your business is to take that KPI data focus and actually carry it into those client partnerships as well. You talk about having a PMO and actually let's get wrapped around the same metrics.

Something you said just previously and I think that was particularly interesting or that sort of jumped out for me is how you've, what you're doing with your business and how you're enabling your business is to take that KPI data focus and actually carry it into those client partnerships as well. You talk about having a PMO and actually let's get wrapped around the same metrics.

So let's align your metrics with our goals so that everything is clear. I mean, that's got to be the North Star of client centricity, right?

So let's align your metrics with our goals so that everything is clear. I mean, that's got to be the North Star of client centricity, right?