Matt Gorniak
👤 SpeakerAppearances Over Time
Podcast Appearances
We do have a target, but not a revenue target.
They're not gold on making more money.
They're gold on making the customer happy.
And yes, of course.
Yeah, it's still early.
I mean, they buy more, they're happy.
Obviously, we do NPS scores.
There's a bunch of metrics in there.
I'm just saying we're not complimenting him on saying, hey, get in there and start selling more.
It's about, obviously, getting to the ROI, get to the outcome.
For them, obviously, it's all about helping them grow and then good things happen.
But there's hard metrics around it, just not revenue targets.
Number one, favorite book?
Favorite book.
Ooh, I should have known that.
Um, Hmm.
Okay.
Let's go next one.
You know what?
I, um, I learned a lot from Godard, I will say, but, um, and, uh,