Matt Grimm

So like what we should have done at the time is take a big swing and say, we're going to make massive investments in ultimately headcount and then platform spend, kind of the tools that those folks build, to build a unified kind of operating system here. We're doing that now. We announced this publicly. It's called Arsenal OS.

Like we've hired a whole bunch of heads, but in retrospect, like I should have done that two years ago and we'd be in a much stronger position now. How do you think about your relationship to Rugrat? Oh, man. I think that anybody who tells you they have no regrets is lying and they're trying to put on a face. They're trying to pretend.

Like we've hired a whole bunch of heads, but in retrospect, like I should have done that two years ago and we'd be in a much stronger position now. How do you think about your relationship to Rugrat? Oh, man. I think that anybody who tells you they have no regrets is lying and they're trying to put on a face. They're trying to pretend.

Like we've hired a whole bunch of heads, but in retrospect, like I should have done that two years ago and we'd be in a much stronger position now. How do you think about your relationship to Rugrat? Oh, man. I think that anybody who tells you they have no regrets is lying and they're trying to put on a face. They're trying to pretend.

I think there's a difference between sorrowful regret and introspective, reflective regret. I'm incredibly introspective. I'm incredibly self-critical. I like to joke around and roll that I'm our harshest critic. And I actually view it as part of my job to be continually pushing to do better, to go faster, to be more perfectionist.

I think there's a difference between sorrowful regret and introspective, reflective regret. I'm incredibly introspective. I'm incredibly self-critical. I like to joke around and roll that I'm our harshest critic. And I actually view it as part of my job to be continually pushing to do better, to go faster, to be more perfectionist.

I think there's a difference between sorrowful regret and introspective, reflective regret. I'm incredibly introspective. I'm incredibly self-critical. I like to joke around and roll that I'm our harshest critic. And I actually view it as part of my job to be continually pushing to do better, to go faster, to be more perfectionist.

Yeah, sure. You can do both. It is very possible to have a customer demo go very well and have the customer walk away and be like, man, that was great. I'm really excited. Like, look forward to meeting next week, talking about pricing and next steps. Ah, this is really great. Thanks for taking the time. And they walk out and they close the door, get in the car and drive away.

Yeah, sure. You can do both. It is very possible to have a customer demo go very well and have the customer walk away and be like, man, that was great. I'm really excited. Like, look forward to meeting next week, talking about pricing and next steps. Ah, this is really great. Thanks for taking the time. And they walk out and they close the door, get in the car and drive away.

Yeah, sure. You can do both. It is very possible to have a customer demo go very well and have the customer walk away and be like, man, that was great. I'm really excited. Like, look forward to meeting next week, talking about pricing and next steps. Ah, this is really great. Thanks for taking the time. And they walk out and they close the door, get in the car and drive away.

And to turn around and be like, whew. all right, great job team. Let's talk about the three things we can do better next time. Like that's absolutely totally doable. You can both celebrate your achievements and your successes and aim higher and better next time. Those things aren't mutually exclusive.

And to turn around and be like, whew. all right, great job team. Let's talk about the three things we can do better next time. Like that's absolutely totally doable. You can both celebrate your achievements and your successes and aim higher and better next time. Those things aren't mutually exclusive.

And to turn around and be like, whew. all right, great job team. Let's talk about the three things we can do better next time. Like that's absolutely totally doable. You can both celebrate your achievements and your successes and aim higher and better next time. Those things aren't mutually exclusive.

And I think if anything, and this tends to happen a lot in the Valley and certainly amongst VC world is like a navel gazing at like how amazing you are and a self puffery of like, ah, we're the best. Like, first of all, like hubris kills everybody in the long run. So you can't have that. And second of all is just objectively false.

And I think if anything, and this tends to happen a lot in the Valley and certainly amongst VC world is like a navel gazing at like how amazing you are and a self puffery of like, ah, we're the best. Like, first of all, like hubris kills everybody in the long run. So you can't have that. And second of all is just objectively false.

And I think if anything, and this tends to happen a lot in the Valley and certainly amongst VC world is like a navel gazing at like how amazing you are and a self puffery of like, ah, we're the best. Like, first of all, like hubris kills everybody in the long run. So you can't have that. And second of all is just objectively false.

Like in any individual circumstance, you are always misplaying things. To wit, like I guarantee at the end of this, I'm going to listen to this interview no less than four times making notes of different tacks I could have take or different points I should have made or different arguments I could have gone down and less because I'm neurotic more because the next time I want to do better.

Like in any individual circumstance, you are always misplaying things. To wit, like I guarantee at the end of this, I'm going to listen to this interview no less than four times making notes of different tacks I could have take or different points I should have made or different arguments I could have gone down and less because I'm neurotic more because the next time I want to do better.

Like in any individual circumstance, you are always misplaying things. To wit, like I guarantee at the end of this, I'm going to listen to this interview no less than four times making notes of different tacks I could have take or different points I should have made or different arguments I could have gone down and less because I'm neurotic more because the next time I want to do better.

And I think that like you can take that mindset, you can take that approach. And bring that to everything from our facilities to our IT stack to our recruiting process. Literally everything as a company, we should be in a position where we say like, okay, great, we achieved that milestone. What can we do better next time? What's the learning? What should we change?