Matt Pierce

is we have multiple customers, right? We're a B2B2C platform. So I can go in and sit down with HR directors all day long and they can tell me all the things that they think we should be doing and all the things they think their team will want. And then we'll get it out into the hands of their teams and their team will think and say very different things. Because there's always this disconnect.

I can sit here in our headquarters in Birmingham, Alabama and say, well, even on a startup salary, I live a pretty good life. I'm not struggling, I'm not really living paycheck to paycheck here, but I can take the same earnings that I have here and then move me to Connecticut or put me in Silicon Valley and I'm going to have different financial needs.

I can sit here in our headquarters in Birmingham, Alabama and say, well, even on a startup salary, I live a pretty good life. I'm not struggling, I'm not really living paycheck to paycheck here, but I can take the same earnings that I have here and then move me to Connecticut or put me in Silicon Valley and I'm going to have different financial needs.

I can sit here in our headquarters in Birmingham, Alabama and say, well, even on a startup salary, I live a pretty good life. I'm not struggling, I'm not really living paycheck to paycheck here, but I can take the same earnings that I have here and then move me to Connecticut or put me in Silicon Valley and I'm going to have different financial needs.

For us, as opposed to our team sitting wherever they are and trying to make decisions that's going to impact people today, we have users in 46 of the 50 states and We've got a plan to get those other four locked down here in the next couple of months.

For us, as opposed to our team sitting wherever they are and trying to make decisions that's going to impact people today, we have users in 46 of the 50 states and We've got a plan to get those other four locked down here in the next couple of months.

For us, as opposed to our team sitting wherever they are and trying to make decisions that's going to impact people today, we have users in 46 of the 50 states and We've got a plan to get those other four locked down here in the next couple of months.

It's really important for us to regularly survey our users and also survey their employers, but make sure that we're in every update that we're doing things that are making sense for them and listening to them and taking that feedback. And so one of the things I'm excited about as we come towards the end of the year here and planning into 2022 is really putting in place end of year surveys.

It's really important for us to regularly survey our users and also survey their employers, but make sure that we're in every update that we're doing things that are making sense for them and listening to them and taking that feedback. And so one of the things I'm excited about as we come towards the end of the year here and planning into 2022 is really putting in place end of year surveys.

It's really important for us to regularly survey our users and also survey their employers, but make sure that we're in every update that we're doing things that are making sense for them and listening to them and taking that feedback. And so one of the things I'm excited about as we come towards the end of the year here and planning into 2022 is really putting in place end of year surveys.

We did this last year and so we put out there, can you share with us some of your input and feedback and suggestions from what you've experienced? And then as we start to build out some of our plans, we'll actually let some of our user community vote on what we're going to do next year.

We did this last year and so we put out there, can you share with us some of your input and feedback and suggestions from what you've experienced? And then as we start to build out some of our plans, we'll actually let some of our user community vote on what we're going to do next year.

We did this last year and so we put out there, can you share with us some of your input and feedback and suggestions from what you've experienced? And then as we start to build out some of our plans, we'll actually let some of our user community vote on what we're going to do next year.

That doesn't mean that they're completely dictating the roadmap because there are always regulatory compliance things. There are certain things that we have to do internally that are going to help us out. So we still have final say, but it's good to get that input.

That doesn't mean that they're completely dictating the roadmap because there are always regulatory compliance things. There are certain things that we have to do internally that are going to help us out. So we still have final say, but it's good to get that input.

That doesn't mean that they're completely dictating the roadmap because there are always regulatory compliance things. There are certain things that we have to do internally that are going to help us out. So we still have final say, but it's good to get that input.

So these surveys go out the end of every year, and we show some of the things that we're really thinking about and that we're looking into that we would like to add in the coming year on the platform and get that feedback. To me, it's always really nice when you've got a vocal and willing to share user community that can tell you and then we can take all that.

So these surveys go out the end of every year, and we show some of the things that we're really thinking about and that we're looking into that we would like to add in the coming year on the platform and get that feedback. To me, it's always really nice when you've got a vocal and willing to share user community that can tell you and then we can take all that.

So these surveys go out the end of every year, and we show some of the things that we're really thinking about and that we're looking into that we would like to add in the coming year on the platform and get that feedback. To me, it's always really nice when you've got a vocal and willing to share user community that can tell you and then we can take all that.

We come in, we sit down, we have regular product roadmap reviews. I, of course, meet with Jason, our CTO, every week. But then as a leadership team, we have product roadmap reviews each month where we look at where we are. We get regular feedback from sales and partnerships and CS and really make sure that we're all kind of collectively aligned on