Max Yoder

I had no money when I started the company.

You nailed it.

Hey, thank you for having me.

It's great to be here.

How tall are you?

It's 6'1".

It wasn't that I was not tall.

It was that I was not athletic.

You can be tall and not athletic, and I was that.

Sure.

So we come into businesses, usually customer support teams or sales teams.

They generally have a lot of people on that team who share a similar title and have similar objectives.

And we help all those people understand the common playbook that binds them from the trusted techniques that they need to understand to the actions they need to take to close that deal or to drive up an NPS score.

We help them document best practices, share them, give feedback on them and keep them alive over time.

Sure.

Let's see.

Houzz is a great client of ours.

We started working with their sales team.

If you guys have never used Houzz, they do a really great job helping you understand how to decorate and add great furniture and living spaces to your house and home.

We work with their sales team to help them understand what is the Houzz way of getting things done.