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Micah Joel

👤 Person
524 total appearances

Appearances Over Time

Podcast Appearances

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

It reminds them that there's someone out there who's doing their work for them and making their lives easier. And so we didn't need an interface for these things. It could have just happened behind the scenes. But we felt it was important to tell SEs, hey, this thing that you normally would have had to do yourself, we've done for you. You're welcome. We saved you 30 minutes.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

It reminds them that there's someone out there who's doing their work for them and making their lives easier. And so we didn't need an interface for these things. It could have just happened behind the scenes. But we felt it was important to tell SEs, hey, this thing that you normally would have had to do yourself, we've done for you. You're welcome. We saved you 30 minutes.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

Saved you 30 minutes, go on with your day, have a nice week. So that kind of communication was important. And it was fun to give things catchy names because, you know, they kind of enjoyed knowing that, you know, the product name is clicking on something. So we had tools like that. And then we had much more technical tools that were product specific configurators for CPQ.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

Saved you 30 minutes, go on with your day, have a nice week. So that kind of communication was important. And it was fun to give things catchy names because, you know, they kind of enjoyed knowing that, you know, the product name is clicking on something. So we had tools like that. And then we had much more technical tools that were product specific configurators for CPQ.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

And we had a data tool that allowed you to generate data and dump it in your environment. So there were a whole bunch of things that had other uses that saved us a lot of time.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

And we had a data tool that allowed you to generate data and dump it in your environment. So there were a whole bunch of things that had other uses that saved us a lot of time.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

Gut, ja, und das ist, warum ich so passioniert bin, weil du genau richtig bist. Das sind Schmerzpunkte. Das sind sehr echte Schmerzpunkte. Und sie kosten dem Geschäft Geld. Sie verbrauchen Zeit. Und ein SE ist zu beschäftigt, um einige dieser Dinge zu machen. Und was passieren wird, ist, dass sie es einfach nicht machen. Ich werde die Daten in meiner Demo nicht korrigieren.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

Gut, ja, und das ist, warum ich so passioniert bin, weil du genau richtig bist. Das sind Schmerzpunkte. Das sind sehr echte Schmerzpunkte. Und sie kosten dem Geschäft Geld. Sie verbrauchen Zeit. Und ein SE ist zu beschäftigt, um einige dieser Dinge zu machen. Und was passieren wird, ist, dass sie es einfach nicht machen. Ich werde die Daten in meiner Demo nicht korrigieren.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

Ich werde nicht alle Daten laden. Ich werde die Daten für zwei Screens laden. Und wenn wir aus diesen Screens gehen, werde ich einfach ein bisschen tanzen oder verabschieden, dass es nicht gekustomisiert wurde. Ja.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

Ich werde nicht alle Daten laden. Ich werde die Daten für zwei Screens laden. Und wenn wir aus diesen Screens gehen, werde ich einfach ein bisschen tanzen oder verabschieden, dass es nicht gekustomisiert wurde. Ja.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

So, some of these, and this is why it was a little hard to measure impact, because changing all the dates, yeah, it would probably take me 15 minutes to change the dates on the three screens I'm going to show, but it would have taken me hours to change them everywhere.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

So, some of these, and this is why it was a little hard to measure impact, because changing all the dates, yeah, it would probably take me 15 minutes to change the dates on the three screens I'm going to show, but it would have taken me hours to change them everywhere.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

But yes, this is why I was passionate about it, too, because I could click by click, I could see the impact we were having on the organization, and people loved the tools. People raved about them, and when they came from other companies and said, oh my gosh, you have automated all this?

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

But yes, this is why I was passionate about it, too, because I could click by click, I could see the impact we were having on the organization, and people loved the tools. People raved about them, and when they came from other companies and said, oh my gosh, you have automated all this?

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

I'd kind of pat myself on the back, and our team was doing amazing work, some really clever developers doing really amazing stuff.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

I'd kind of pat myself on the back, and our team was doing amazing work, some really clever developers doing really amazing stuff.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

Das ist für mich die Macht von Demo-Automation. Ich sage Demo, weil es mein Bereich war. Aber ja, Automation, wo du etwas findest, das viele Leute viel Zeit dauert. Und du stoppst es in seinen Tracks. Du machst es einfach für sie. Was ich mag daran, und ich denke, was die Entwickler auf meinem Team genossen haben, war nie das gleiche Herausforderung.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

Das ist für mich die Macht von Demo-Automation. Ich sage Demo, weil es mein Bereich war. Aber ja, Automation, wo du etwas findest, das viele Leute viel Zeit dauert. Und du stoppst es in seinen Tracks. Du machst es einfach für sie. Was ich mag daran, und ich denke, was die Entwickler auf meinem Team genossen haben, war nie das gleiche Herausforderung.

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

Und oft mussten sie undokumentierte APIs nutzen. Sie mussten klare Lösungen finden, weil manche Dinge manuell machen musste. Wie können wir das manuell machen? Wie können wir ein Tool wie ein Roboter-Tool nutzen, das durch den Browser geht und das hinter der Szene macht, während der SE einen Kaffee trinkt?

PreSales Unleashed | Sales Engineering im B2B Software Vertrieb
🇬🇧 License to Demo: Everyone Should Have a Q (Gadgets & Tools for PreSales at Scale) - With Micah Joel (201)

Und oft mussten sie undokumentierte APIs nutzen. Sie mussten klare Lösungen finden, weil manche Dinge manuell machen musste. Wie können wir das manuell machen? Wie können wir ein Tool wie ein Roboter-Tool nutzen, das durch den Browser geht und das hinter der Szene macht, während der SE einen Kaffee trinkt?