Michael Sorensen

And by the end, they're saying, okay, that makes sense.

Thank you.

I appreciate it.

So you can validate somebody, even if you don't agree with them.

In fact, it helps you in that conversation to do so.

Ooh, that's a new question.

And it works in any setting.

In fact, group settings, when people are all validating, it's just validation on steroids, right?

So if you imagine a situation where you're talking with a group of friends and you explain something that happened, again, we'll say at the office, and everybody just gets livid and, oh my gosh, I can't believe that.

Well, that's very validating right there.

You just got it from 10 people instead of one person.

And so it absolutely can work in group settings as well.

The key here is simple empathy, right?

It's just making sure that you understand the emotion that the other person's feeling and that you express some form of justification or understanding as to why they're feeling that way.

You're absolutely right, Mike.

It's a very simple skill.

It's simply getting out there and trying it and seeing what works for you.