Mike Arenth
๐ค SpeakerAppearances Over Time
Podcast Appearances
Net dollar, right?
When you're in there, you're expanding by locations, you're expanding with additional products that we bring to market.
And the cool thing about it, when I worked at Ariba, right, we would always pray that that NPS would just come back greater than zero.
When we ran it here- What does NPS mean, Mike?
It's Net Promoter Score.
Oh, NPS, yeah.
NPS, you have more promoters than, right, distractors, right?
Um, and we ran it here and we got a half a million responders and our scores of 33, right?
So people have a huge passion and affinity for the brand.
And you see that in terms of our retention rates, but also we're the number one downloaded paid app on the app store.
Number three, overall paid app in the app store in 2017.
Uh, and just great affinity for right hot schedules provides to that team member where there's 15 million employees that work in the restaurant space in the U S that's 10% of the U S workforce.
They've been somewhat disenfranchised from the technology evolution, and we're just trying to leverage technology to make their lives a little bit easier.
Yeah, we have a really good, strong recurring revenue model.
We're on $100 million run rate.
You're past that already?
On the run rate for it.
Yeah, right.
We're profitable.
And we're actually growing in double digits on our technology revenue.