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Mike Arenth

๐Ÿ‘ค Speaker
188 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

It's a good business to be in.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

I think when we look at it, one reason I joined is it's a massive market, $800 billion in sales, which is like 4% of GDP, 15 million employees, 10% of the U.S.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

workforce.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

totally fragmented and antiquated from the use of technology by great affinity for the brand.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

And we have a great mission.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

We're trying to serve those who serve others and leveraging the technology to make their lives easier.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

It's a good environment to be in with us.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

Well, we're actually, if you look at our ARR, we'll be close to 20%, right?

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

Year over year, which is pretty good given how big we are and we're still growing at a fast pace.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

We've got a good foundation and right, continuing to build on it.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

So it's both.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

You see that in our net dollar retention, right?

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

We're able to actually land in accounts then, right, expand them with the different products.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

We actually have come to market with a new platform called Clarify.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

Clarify actually brings together a lot of the different assets that we had independently within the company over the last four and a half years to really deal with the two major issues that are happening in restaurants today.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

One is this fragmentation issue.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

Restauranteurs are just, they're tired of it.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

They're willing to, like I said before, sacrifice functionality for simplicity.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

The second thing is, in order to run a really good, successful restaurant, you've got to have a great product and great guest experience.

SaaS Interviews with CEOs, Startups, Founders
1265 How $100m ARR HotSchedules Passed 160,000 Restaruant Customers, 110% Net Annual Dollar Retention

If you do that, you get satisfied customers.