Mike Carruthers

Hey, Mike.

Thank you so much for having me on.

Sure, sure.

So we're going to be talking about effective communication and what all that means.

But since you were with the Secret Service for so long, we have to start with a good Secret Service story, one that you're allowed to tell or, you know, discretion will still allow you to tell that we would find interesting.

Wow.

What a story.

And what happened?

I mean, what did you arrest the guy?

Yeah, well, that makes a, because the way that story just ended was not the way I thought it was going to go, where you were going to, you know, burst in, guns drawn, and take the guy down.

But it was so not that, it was a connection with the guy that there's such a great lesson in that story.

So help me understand how you make those connections.

And I mean, that's the topic of your whole book about effective communication.

What does that term mean to you?

Maybe you just explained it, but what is effective communication to you?

Yeah, that's a great explanation.

I'm talking with Brad Beeler.

He's author of the book Tell Me Everything, a Secret Service agent's proven strategies for earning trust, revealing the truth, and communicating with anyone.

So Brad, I want to go back to what you were saying about first impressions, because we didn't get too deep into that.

Reading first impressions, translating them as to what they mean, has got to be a bit of an art and a science.