Mike Carruthers

So if you stack them up,

That, I guess, turns into a meaningful life.

I've been talking with Bill Burnett.

He is the executive director of the Stanford Life Design Lab, and he's co-author of a book called How to Live a Meaningful Life, Using Design Thinking to Unlock Purpose, Joy, and Flow Every Day.

And there's a link to his book at Amazon in the show notes.

And Bill, it was a pleasure.

Thanks for explaining this.

If you ever have trouble with a retailer that won't refund a purchase or correct a purchase problem or won't stop charging your card when you canceled the subscription or they're just unresponsive, you can always threaten to file a chargeback.

Retailers tend to hate chargebacks.

A chargeback is when you ask the credit card company to investigate and force a refund from the merchant back to your account.

And the reason retailers don't like it is they've got to fill out a bunch of paperwork, they often have to pay a fee even if they win,

And if they have a lot of chargebacks, there can be fines, increases to their service fees, and a bunch of other problems they don't want.

Now, just because you make a chargeback request doesn't mean you're going to win.

And big retailers are so used to chargebacks that the threat of another one from you isn't going to upset them very much.

But chargebacks are one of the strongest consumer protections when merchants won't play fair.

And that is something you should know.

So on the device you're listening to right now, if you look at the screen, you will see, you probably have to scroll or click or something, but you'll see a list of previous episodes of this podcast.

There are hundreds and hundreds of them.

And I'll bet if you look at that list, you will see a title of an episode that grabs your attention.

Click on it and listen and enjoy another episode.