Mike Hudack

And so that team just built a very simple kind of regression model to estimate lateness, and that dramatically improved lates very quickly. And most of the work in Deliveroo for a really long time was actually in what we called the delivery organization. We created an organization called Delivery,

And so that team just built a very simple kind of regression model to estimate lateness, and that dramatically improved lates very quickly. And most of the work in Deliveroo for a really long time was actually in what we called the delivery organization. We created an organization called Delivery,

And that was core machine learning systems, dispatch systems, rider pay, rider app, all that kind of stuff. And that was, I think, far more important than the consumer app or the restaurant order manager or anything like that. What was the best product decision you made at delivery?

And that was core machine learning systems, dispatch systems, rider pay, rider app, all that kind of stuff. And that was, I think, far more important than the consumer app or the restaurant order manager or anything like that. What was the best product decision you made at delivery?

And that was core machine learning systems, dispatch systems, rider pay, rider app, all that kind of stuff. And that was, I think, far more important than the consumer app or the restaurant order manager or anything like that. What was the best product decision you made at delivery?

My favorite was I went on a trip to Spain at some point with a bunch of people from the team and we went there and we really learned the importance of selection. We went to Madrid and Madrid is a very long city and there's one, there's one five guys on one end.

My favorite was I went on a trip to Spain at some point with a bunch of people from the team and we went there and we really learned the importance of selection. We went to Madrid and Madrid is a very long city and there's one, there's one five guys on one end.

My favorite was I went on a trip to Spain at some point with a bunch of people from the team and we went there and we really learned the importance of selection. We went to Madrid and Madrid is a very long city and there's one, there's one five guys on one end.

And it turns out that people who live on the other end, the way that we designed our system originally, it would dispatch on kind of a neighborhood basis. And so, you know, you probably experience this living in London ordering delivery. You're like, well, why can't I order from this restaurant, which is like three blocks away? Because it's in another zone.

And it turns out that people who live on the other end, the way that we designed our system originally, it would dispatch on kind of a neighborhood basis. And so, you know, you probably experience this living in London ordering delivery. You're like, well, why can't I order from this restaurant, which is like three blocks away? Because it's in another zone.

And it turns out that people who live on the other end, the way that we designed our system originally, it would dispatch on kind of a neighborhood basis. And so, you know, you probably experience this living in London ordering delivery. You're like, well, why can't I order from this restaurant, which is like three blocks away? Because it's in another zone.

And, you know, that was kind of optimal for London, which is a city or we thought it was optimal for London, which is a city of residential neighborhoods arranged around high streets. And the restaurant is on the high street. You know, Madrid is very different than that. It kind of has like a central business district and there's like a restaurants and then residential that goes out much further.

And, you know, that was kind of optimal for London, which is a city or we thought it was optimal for London, which is a city of residential neighborhoods arranged around high streets. And the restaurant is on the high street. You know, Madrid is very different than that. It kind of has like a central business district and there's like a restaurants and then residential that goes out much further.

And, you know, that was kind of optimal for London, which is a city or we thought it was optimal for London, which is a city of residential neighborhoods arranged around high streets. And the restaurant is on the high street. You know, Madrid is very different than that. It kind of has like a central business district and there's like a restaurants and then residential that goes out much further.

It turns out that the people in the outskirts of the residential area still want five guys and they actually will tolerate a longer trip and understand that it'll be a little bit soggy and a little bit cold when it arrives because they just want their like bacon, onion cheeseburger. Right.

It turns out that the people in the outskirts of the residential area still want five guys and they actually will tolerate a longer trip and understand that it'll be a little bit soggy and a little bit cold when it arrives because they just want their like bacon, onion cheeseburger. Right.

It turns out that the people in the outskirts of the residential area still want five guys and they actually will tolerate a longer trip and understand that it'll be a little bit soggy and a little bit cold when it arrives because they just want their like bacon, onion cheeseburger. Right.

And we had this like deep seated assumption that, you know, we should only deliver food as far and as long as it is still what we would consider to be high quality. And after a couple of days there with the local team, we realized how wrong we were. And I remember spending the entire trip back, getting to the airport and sitting in a chair by the gate, putting on headphones and writing.

And we had this like deep seated assumption that, you know, we should only deliver food as far and as long as it is still what we would consider to be high quality. And after a couple of days there with the local team, we realized how wrong we were. And I remember spending the entire trip back, getting to the airport and sitting in a chair by the gate, putting on headphones and writing.

And we had this like deep seated assumption that, you know, we should only deliver food as far and as long as it is still what we would consider to be high quality. And after a couple of days there with the local team, we realized how wrong we were. And I remember spending the entire trip back, getting to the airport and sitting in a chair by the gate, putting on headphones and writing.